Wherewolf Partnership
Last updated: March 7, 2022
Overview
- Wherewolf is a digital waiver, check-in, guest management, and marketing solution. FareHarbor automatically pushes booking information into Wherewolf’s digital waiver and check-in app, and with the two-way integration, real-time waiver information can be viewed in the FareHarbor Dashboard.
How it Works
Once a customer has booked a tour or activity through FareHarbor, FareHarbor uses a webhook to send their booking information (such as availability time, customer names, and emails) to Wherewolf.
This allows the Wherewolf app to automatically populate customer information into digital waivers and pre-arrival forms so you and your customers don’t need to enter it again. This also allows you to keep your book forms as clean as possible, and collect more information after you have already secured the paid reservation.
Wherewolf will automatically send an email to each customer requiring them to fill out the waiver. Another email will be sent close to the availability date if the waivers have not been completed.
Once a waiver has been filled out through the Wherewolf pre-arrival form, the participants’ details (such as their names, age and email addresses) will be sent back to FareHarbor and consecutively displayed on a booking overlay, as well as in the Waivers and Waivers Breakdown columns on the manifest.
After your customer’s trip is finished, you can choose to send a follow-up email directly through Wherewolf, in addition to FareHarbor’s automated emails.
Note: To refer an interested client please email fareharbor@getwherewolf.com
Tiers
- Mid-Market
- Enterprise
Selling Points
- Digital Waivers: The Wherewolf iPad app makes it easy to check in customers, complete liability waivers, and collect marketing information. Waivers can be completed anywhere, even offline.
- Pre-arrivals:The online pre-arrival form allows guests to complete waivers on their computers, tablets or phones before they arrive. Customize your waivers to include details and questions specific to your business. Example
- Guest Management: Once guests have completed their waivers, all information will be populated in Wherewolf’s manifest, which can be filtered by time, activity, and location.
- Marketing: Wherewolf acts as a filterable database that can used as a CRM to further communicate with guests. All guests can receive a follow-up email prompting reviews, ratings, likes, and referrals.
Pricing
Note: FareHarbor clients qualify for special pricing found here.
Supported Countries
- Wherewolf is available on every continent but Antartica. However they currently do not offer translations to non-English languages.
How to Enable
- To enable Wherewolf follow the steps outlined here.
Learn more about pitching waiver solutions here