Customizing receipts

There are several ways to customize receipts in FareHarbor. For instance, add custom receipt footer text for different items, or change the way customer information is displayed for large parties. Learn more about each option below.

Receipt footers

Receipt footers are displayed centered at the bottom of booking receipts, payment receipts, and tickets, and can be customized per item. You can use Markdown to add an image or simple formatting like bold or italicized text.

How to use Markdown fields in FareHarbor.

To update an item’s receipt footer:

1. Go to the Items section of your Dashboard and choose an item.
2. From the item’s settings, go to Info & Policies > Advanced.
3. Update the receipt footer text and save your changes.

Tip lines

Tip lines are shown on payment receipts and allow customers to specify an additional amount for gratuity. Tip lines are added on a per-item basis.

To add a tip line for an item:

1. Go to the Items section of your Dashboard and choose an item.
2. From the item’s settings, go to Info & Policies > Advanced.
3. Check the box “Enable tip line on payment receipts” and save your changes.

Customer summary

By default, receipts and confirmation emails will list each customer or ticket individually when the total party size on the booking is less than 10. This includes any custom fields that have been filled out for each customer (for example, name and height).

If the party size is 10 or more, this information will be summarized instead:

You can choose to summarize receipts for smaller or larger party sizes, depending on your preferences. To do this:

1. Go to the Settings section of your Dashboard.
2. Click the gear icon in the upper right of the Changelog.
3. Open the Bookings section.
4. Enter the desired number under “Starting party size for summarized receipts”.
5. Click Save.

If you don’t see the option to change this setting, get in touch with FareHarbor Support to update your permissions or change your receipt settings for you.

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Receipt footers + orders

If a company has orders enabled:

• Order receipts containing multiple bookings of the same item will display the custom receipt footer.
• Order receipts containing multiple different items, won’t display the custom receipt footer. The footer will be displayed only on the individual Booking receipts. This is because the custom receipt footer is pulled from the individual item.