Creating gift card designs

1. Navigate to Settings > Gift Cards > Card Designs.
2. Click the + New gift card design button.
3. Give the design a name. Best practice is to select a name that clearly describes the purpose of the design, for example, “Christmas gift card”, or “Valentine’s Day”.

4. Select the type of design:

   • Company logo: Select this option to use your company logo, shown on a white background by default:
     
     Note: if you have not uploaded a company logo to your Dashboard, your company name will be displayed.

   • Custom logo: Upload an image from an external source, such as a file on your local computer, Facebook or Instagram, via a link to another website or take a picture using your device’s camera. The preferred format is PNG with a transparent background.

   • No logo: No logo or text is displayed.

   You can further customize your design by adding a background color and/or pattern.

   Adding a background color

5. Click on the color in the color picker. Begin by clicking the primary color in the bar beneath the picker. (Note: you can use the eyedropper icon to magnify the color, then click on the color to add it to the design.)
   

   As you move your cursor through the color gradient, a real-time preview of what the gift card will look like is shown on the right-hand side.

6. Manually enter the RGB, HEX, or HSL values for the desired color. To switch between these options, click on the up/down arrows and enter the values corresponding to your selected color (RGB shown here):
   
   You can also add a background pattern. FareHarbor provides you with a menu of pre-designed patterns that can be used for a wide variety of occasions or activities.

   Adding a background pattern

7. Select the pattern in the Background pattern name drop-down menu. You can preview how each pattern will look on the final gift card using your keyboard cursor keys in the drop-down menu:

8. When you have selected the desired background color and/or pattern, click Create gift card design.

The gift card design options presented to the customer are shown in the order in which they appear in your active designs list, from left to right.

To reorder the designs, simply drag the handle up or down until the design is in the desired position.

Newly created gift card designs are active by default, meaning they can be used when making a gift card purchase.

You can choose to “hide” a design on the gift card selections by archiving them. While you can also delete a design, it might be better to archive them, particularly when they represent an annual event such as Halloween, or Christmas, etc.

To archive an existing design:

1. Navigate to Settings > Gift Cards > Card Designs.
2. Click Edit to the right of the gift card you want to archive.
3. Select the checkbox next to Archived to archive the design.

4. Click Save changes.

   The design is then unavailable for use until reactivated.

Follow the same steps above to reactivate (unarchive) the design.

We recommend archiving your designs rather than deleting them, in case you want to reuse them at a later time without having to re-create them from scratch.

To delete a gift card design:

1. Navigate to Settings > Gift Cards > Card Designs.
2. Click the Edit button to the right of the design you want to delete.

3. Click the Delete button.

   Your design is deleted, as shown in the confirmation message here:

   

Note: Any deleted designs that were previously used for gift card purchases will still be shown on emails and the printed gift card, but cannot be used for future purchases.

Now that you have created your design(s), you or your customers can select which one to use for the booking.

The designs you have created and are active appear in the order in which they are shown on the Card designs tab, in rows of two:

The booking confirmation screen shows a thumbnail image of the selected gift card design, along with the gift card number, value, and recipient as well as a link to resend or print the gift card:

The recipient of the gift card will receive an email notifying them of their gift:

To resend the gift card to the recipient, the purchaser can click the Resend or print gift card button in the confirmation email:

Can I customize the list of background patterns in the dropdown menu?

No, FareHarbor provides you with a list of pre-defined background patterns for use with your gift card designs. These patterns represent a wide variety of gift card types.

Can I update the gift card message when resending or emailing it to someone?

You can change the message to the recipient when resending the gift card, however the original message saved with the card design will not be updated. You would have to manually update the message by going to the design, clicking Edit and updating the message there.

Can I change the design of a purchased gift card?

No, this is not possible. To change the gift card design, you have to either edit the existing design or create a new one.

I have a background already selected for my logo in Settings. Why don’t I see this in the gift card designs when I select “Company logo”?

The background image you have selected for your company logo in advanced settings does not apply to gift cards, only for online bookings. You can, however, use the same background image by selecting Custom logo and adding it manually.

Can I change the name of a gift card design?

Yes, you can change the name of the gift card design after creation, and it will not affect the design. The name change will only be reflected in the list of active or archived designs.

Can I use just a background color without a background pattern, or vice versa?

Yes, they act independently of each other and you can choose whether to use one, or both, or neither.