Company settings can be found on the left-hand sidebar menu in WordPress, under “Settings” -> Company Settings. This article explains the function of each field within Company Settings.

Contact Info

FareHarbor shortname

The FareHarbor shortname will be used to automatically generate embed calendars and buttons across the site.

If a company has multiple shortnames on a single site, use the shortname related to the majority of activities on the site.

Currency

The currency should be set to the currency used on the FareHarbor Dashboard. This setting will determine what currency symbol is displayed in prices across the site.

Email

This should be the main company contact email.

This will be displayed anywhere the Contact Information block is used.

Alt Email

This should only be used if the company has multiple contact emails.

This will be displayed anywhere the Contact Information block is used.

Phone

This should be the main company contact phone number.

This will be displayed anywhere the Contact Information block is used.

Alt Phone

This should only be used if the company has another main contact phone number.

This will be displayed anywhere the Contact Information block is used.

Custom Contact Info

If a company has an additional mode of contact that they would like to use you can input a type and an icon such as whatsapp and what type of resource they should be linked as. If it is anything other than an email or phone it needs to be linked as a full resource.

Google Maps

If a physical address or meeting location is used in the location section, the address can be put into the map. The Google Map itself will not show up with the rest of the Company Info, but it will automatically generated an address to be used within the contact info block. When a new google map block is generated and no location is put into in the backend it will automatically assume the location within contact info. This can be overridden any time for specific locations.

Formatted Location

This should be the physical address of the company, meeting location for the company’s tours, or mailing address.

If the companies address is not added in the formatted location section then the address that is added in the google maps section will automatically hyperlink. Otherwise this will need to be done this manually.

Hyperlinking the Formatted Location to Google My Business

To add the proper hyperlink to the client’s Google My Business page, follow these steps:

1. Type and search the business address in Google Maps.
2. If the business has a Google My Business page, the business name will show up under “At this location.” click the business name link.
3. Once on the business’ Google My Business page, click share and copy the link under “Link to share.”
4. Return to “Company Settings” in Wordpress and hyperlink the business address in “Formatted Location” with the link copied in step 3. Note: Make sure you are linking to a new tab.
5. Click Update.

If the client does not have a Google My Business page, notify the client’s Account Manager and have the AM submit a request for a Google My Business page to be created via Airtable. The AM will need to select “SEO – One-Off” as the project type and reach out to the client to ask which Google Account they would like their Google My Business page to be associated with. (If they don’t have a Google Account, the client will need to create one).

Business Hours

This is where you can set company business hour or hours of operation. First set the formatting for how the times should appear, then click “Add Business Hours” and fill the fields. To show business hours only during certain times or seasons, select one or more custom date ranges from the “Seasonal Business Hours Date Range.”

Business hours can be set to appear in Business Hours blocks, Contact Info blocks, and Contact rows.

Social Media URLs

This section is for all of the social media links for a company. Make sure that these links have https:// in front of them or they will 404 when clicked on. For more information on social media on FareHarbor sites, reference this help page.

Analytics & Tracking

The Analytics & Tracking section makes it easy to add tracking to FareHarbor sites. For more information on the capabilities and types of Tracking on FareHarbor sites, reference this help page.

Integrations

This sections allows you to integrate some scripts using site specific tokens or codes. Usually a client sends a script, so the sections below show you how to find the token or code within the scripts.

Podium

<script defer src="https://connect.podium.com/widget.js#API_TOKEN=///YOURPODIUMTOKEN///" id="podium-widget" data-api-token="///YOURPODIUMTOKEN///"></script>

Smartsupp

<script>
var _smartsupp = _smartsupp || {};
_smartsupp.key = '///YOURSMARTSUPPCODE///';
window.smartsupp||(function(d) {
  var s,c,o=smartsupp=function(){ o._.push(arguments)};o._=[];
  s=d.getElementsByTagName('script')[0];c=d.createElement('script');
  c.type='text/javascript';c.charset='utf-8';c.async=true;
  c.src='//www.smartsuppchat.com/loader.js?';s.parentNode.insertBefore(c,s);
})(document);
</script>

Olark

<!-- begin olark code -->
<script type="text/javascript" async> ;(function(o,l,a,r,k,y){if(o.olark)return; r="script";y=l.createElement(r);r=l.getElementsByTagName(r)[0]; y.async=1;y.src="//"+a;r.parentNode.insertBefore(y,r); y=o.olark=function(){k.s.push(arguments);k.t.push(+new Date)}; y.extend=function(i,j){y("extend",i,j)}; y.identify=function(i){y("identify",k.i=i)}; y.configure=function(i,j){y("configure",i,j);k.c[i]=j}; k=y._={s:[],t:[+new Date],c:{},l:a}; })(window,document,"static.olark.com/jsclient/loader.js");
   /* custom configuration goes here (www.olark.com/documentation) */
olark.identify('///YOUROLARKNUMBER///');</script>
<!-- end olark code -->

Freshworks

<script>
  function initFreshChat() {
    window.fcWidget.init({
      token: "///YOURWEBCHATTOKEN///",
      host: "https://wchat.freshchat.com"
    });
  }
  function initialize(i,t){var e;i.getElementById(t)?initFreshChat():((e=i.createElement("script")).id=t,e.async=!0,e.src="https://wchat.freshchat.com/js/widget.js",e.onload=initFreshChat,i.head.appendChild(e))}function initiateCall(){initialize(document,"freshchat-js-sdk")}window.addEventListener?window.addEventListener("load",initiateCall,!1):window.attachEvent("load",initiateCall,!1);
</script>

Smartwaiver

<script src="///YOURSMARTWAIVERURL///" type="text/javascript"></script>

CookiePro Cookie Banner

<!-- CookiePro Cookies Consent Notice start for domain name -->

<script src="https://cookie-cdn.cookiepro.com/scripttemplates/otSDKStub.js"  type="text/javascript" charset="UTF-8" data-domain-script="///data-domain-script///" ></script>
<script type="text/javascript">
function OptanonWrapper() { }
</script>
<!-- CookiePro Cookies Consent Notice end for domain name -->

Facebook Messenger Chat Widget

<!-- Messenger Chat Plugin Code -->
    <div id="fb-root"></div>
      <script>
        window.fbAsyncInit = function() {
          FB.init({
            xfbml            : true,
            version          : 'v10.0'
          });
        };

        (function(d, s, id) {
          var js, fjs = d.getElementsByTagName(s)[0];
          if (d.getElementById(id)) return;
          js = d.createElement(s); js.id = id;
          js.src = 'https://connect.facebook.net/en_US/sdk/xfbml.customerchat.js';
          fjs.parentNode.insertBefore(js, fjs);
        }(document, 'script', 'facebook-jssdk'));
      </script>

      <!-- Your Chat Plugin code -->
      <div class="fb-customerchat"
        attribution="biz_inbox"
        page_id="459648111503841">
      </div>

Translation

Translations has been moved to its own tab under settings. Check out this help page for more details.

Custom Date Ranges

This is where ALL date ranges can be set to be used throughout the site. (As of now, custom date ranges can be applied to activities, business hours, *callout banners, and activity search buttons.)

To add a custom date range:

1. Click “Add New Date Range”
2. Complete the “Date Range Admin Label” field (how the date range will be identified in dropdown selections), and optionally the “Date Range Label” field (What will appear in an activity search button).
3. Select a start and an end date. If you do not explicitly set a time, each field will automatically be set to 12am on the chosen date.
4. Change the time zone if necessary.

To apply business hours to a supported features, select one or more date ranges from the Date Ranges dropdown.