Resource Uses report

Resource Use reports can be used to gather important insights about shared resources, such as how many times a resource was used during a particular date range, or which parts of your seat map are assigned most often.

You can find the Resource Use reports under Reports > Advanced > Resource Uses. Here you have the option to create a new report from scratch. In addition to the settings available on other Advanced reports, this report type has a few extra options available to you.

Filters

In addition to the filter options available on all Advanced reports, a Resource Use report also includes two resource-specific filters:

• Resource: Filter your report to see only specific resources.
• Resource Use Type: Filter your report to see resources that are used at the individual customer level, at the whole booking level, or both. If this filter isn’t set, the report will pull data for both types of resource uses.

If you use FareHarbor’s seating assignment feature, you’ll see additional filters related to seating:

• Seat Map: Filter your report to see assignments related to one or more seat maps.
• Seating Zone: Filter your report to see assignments related to one or more zones.
• Seating Group: Filter your report to see assignments related to one or more seating groups. Enter the exact name of each group you want to report on, separated by a comma (if more than one).
• Seat: Filter your report to see uses for individual seats. Enter the exact name of each seat you want to report on, separated by a comma (if more than one).

Grouping

In addition to the grouping options available on all Advanced reports, you can also group by resource. For resources used at both the customer and booking level, you can choose to group by Customer Resource or Booking Resource.

If you use the seating assignment feature, you can also group by Seat Map, Seating Zone, Seating Group, or Seat.

Columns

There are specific column options available when you are creating a Resource Uses report. Many of these columns are self-explanatory but there are a few that might be particularly useful when running this report:

• Created At: This column shows the exact date and time that the resource was assigned (in most cases, this will be the same date and time the booking was created). This is not to be confused with the start time of the resource use.
• Use Count: This column shows the number of times the resource was used based on how your report is grouped or summarized.

Note: To see these options, select the Detailed report option at the top of the Columns section.

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• If a company has no resources on their Dashboard, they will not see the Resource Use report type in the Reports navigation.
• This report does not include data on the start or end time of resource uses. Though based on client feedback, we may add this in future iterations of this feature.