How to enable Dazhboards (formerly Eco Metrix) – WIP
Last updated: September 22, 2025
We are not officially partnered with Dazhboards and CANNOT recommend it as a solution to FareHarbor clients. They have created an integration for reporting and chatbots. It is not possible to create 100% accurate reports using the webhook or API, and we do not want to encourage clients to use an inadequate solution. If a client is interested in a chatbot, suggest our partner Yonder.
Setup
Client should have emailed in requesting this with Dazhboards CC’d.
From the client’s Dashboard, go to Settings > Users & Permissions and create a new user called “Dazhboards Webhook API”. Give this user Highest Permission.

Within the settings of that new “Dazhboards Webhook API” user, navigate to the API Keys tab. Add a new API Key, and name it “Dazhboards API”.

Go to the Webhooks tab and create a new webhook. Name it “Dazhboards Webhook” , select Create custom booking schema and check ALL of the boxes. Paste the following URL into that field, and then hit Save. Dazhboards’s Webhook URL will be the same for every FareHarbor client:
http://endpoint.dazhboards.com/api/fareharbor/webhook
The Webhook URL is essentially the address where Dazhboards will receive the client’s booking details. Once this URL is plugged in, the webhook is immediately activated, and Dazhboards will begin receiving the booking details for any and every booking created on this Dashboard, in real-time.
Next, we will need to copy the API Key and paste it in this Google Doc.
Once this is done, follow the Triggering the webhook steps below.
- If you have finished with all the above steps, let Dazhboards know you have completed the integration. Say something like the following: “ We have completed the integration on our side. You can find the User key in the previously provided google sheet.”
Triggering the webhook for existing bookings
The webhook will automatically send Dazhboards every booking moving forward, but action is still required in FareHarbor to send Dazhboards any existing bookings for future dates. Here are the required next steps to ensure that we send Dazhboards every future booking that they need in their system.
- Run a report to see existing bookings for future dates Run a Detailed Bookings report in the charter company’s Dashboard to see all bookings for future availability dates. It is best to select a custom date range starting with today’s date and ending with 2 years from that date (or as far out as that company has future bookings).
- Initiating the webhook for each future bookings: The Business Intelligence script can automate webhooks for companies with 100 or more future bookings (if there are fewer than 100 future bookings, follow these steps instead) To send an automation request to the Business Intelligence team:
- Click the Share button within your report, and copy the unique report URL:

- Paste that report URL into a FareHarbor Automation submission request form.
- In the Select Automation Type field, select Webhook Update.
- In the Date automation can start field, enter today’s date.
- In the Maximum date of completion field, enter 5pm of the next business day.
- In the Link to FareHarbor report of bookings field, paste the URL of your future bookings report.
- Reference this help page for more information about submitting this type of form.
- Click the Share button within your report, and copy the unique report URL:
Manually initiating the webhook when there are fewer than 100 future reservations
When there are fewer than 100 future reservations, the webhook can be initiated by opening each booking in the report and “touching” the booking:
- Open the booking and click Edit contact.
- Remove and re-add the contact information by cutting and pasting.
- Save your changes to trigger the webhook.
How to check if the Dazhboards webhook is active
- Check to see if the client’s Dashboard has a “Dazhboards” User, and check that the Webhook URL in their API key has a Webhook URL.
- Webhook activity will also be shown within the history of each individual booking in that Dashboard. For example, after a booking is created, the next event in that booking history should read: External API Booking Webhook request succeeded (Dazhboards: Dazhboards).
Note: All webhook activities in a booking are visible to Admins only.
How to disable/remove Dazhboards from a Dashboard
- Go into the Dashboard’s settings and select Users & Permissions.
- Select Dazhboards API > Edit.
- Select API Keys > Edit.
- Select Delete API Key.
- Once the API Key has been deleted, deactivate the DazhboardsWebhook user:
- Within the Dazhboards Webhook user, select Account.
- Select Permissions.
- Update user status to deactivated.
- Save.