Using the availability updater
Last updated: July 25, 2024
Languages: English, Español
The availability updater allows you to make changes to multiple availabilities at once, across different items in your Dashboard. Click into each section to learn more about using the updater, or watch a short video below to see it in action.
Accessing the updater
There are two ways to access the availability updater: from the Bookings section of your Dashboard, or from an item’s availability calendar. Accessing the updater from the Bookings section allows you to update availabilities for multiple items at once.
Note: Some options, such as customer types and whole-booking custom fields, can only be updated from an item’s calendar. This is because individual customer types and custom fields vary between items.
Accessing the updater from the Bookings section:
- Go to the Bookings section of your Dashboard.
From the toolbar, open the Advanced menu and select Update availabilities.
Accessing the updater from a specific item:
- Go to the Items section of your Dashboard and select the item you want to update.
- Go to the item’s Calendar (located under the Availability section).
From the toolbar at the top, click Update availabilities:
Once you’ve opened the updater, follow the three main steps outlined below to make your desired changes.
1. Choose what to change
In the first section of the updater (labeled Change:), choose the availability setting you want to update. Settings are organized into three main categories:
Common: online booking status, capacity, headline, start time, length
Setup (the options here will depend on what features have been enabled in your Dashboard): customer types, whole-booking custom fields, resource requirements, pickup route
Add & Remove: crew members, blocks, availabilities
Note: Some setup options, like customer types and whole-booking custom fields, are only visible when accessing the updater from an individual item’s settings.
2. Choose which availabilities to update
In the second section, choose which availabilities to update by adjusting the date range, items, and filters.
Date range
Click on the Start date and End date fields, and select the desired dates from the calendar. You can also specify more than one date range by clicking + Add date range to include additional date ranges.
Items
Note: If you are using the availability updater from a specific item’s settings, you won’t see the Items filter. To update availabilities across multiple items at once, access the availability updater from the Bookings section of your Dashboard.
When using the updater from the Bookings section of your Dashboard, you should always check the Items filter to confirm which item’s availabilities you’re updating.
Click on the Items filter and choose which items you want to update. To quickly select or de-select all items, click All or None at the top of the list.
All items that are currently shown in the Bookings section will be automatically selected, but you can always de-select or add additional items.
Suggested filters
Suggested filters are optional, and will vary depending on which setting you’ve chosen in the first step. In some cases, you may not see any suggested filters.
For example, if you want to change the start time of your 2pm walking tour, you’ll need to filter your availabilities by current start time (2pm). The updater will automatically suggest the Currently starting between filter in this case.
Tip: When filtering by start or end time, you can also leave the second box blank to indicate a specific time.
Other filters
Filters can be used to further narrow down the number of availabilities you are updating. In some cases, you may only need to use one or two filters. In other cases, you may not use filters at all.
In this example, we’re using the Day of the week filter to only update availabilities that happen on weekdays.
Any filters currently being used will have a check mark 
next to them. To quickly remove all filters, click Reset all at the top of the filters section. Each individual filter also has its own Reset option.
3. Choose desired outcome
In the third section of the updater, choose the new setting for your selected availabilities. The options here will vary depending on what you selected in the first step.
For example, when changing the availability start time, simply select a new time:
Or, when adding crew, click Add and choose the name of the crew member you want to add. The Role and Note options in this step are optional.
Preview and update
After completing the steps above, click the Preview changes button at the bottom of the updater to confirm how many availabilities will be changed.
Up to 20,000 availabilities can be updated at a time.
Note: If the selected options will not change any availabilities, a message will pop up to confirm no availabilities would be affected. Please make any needed adjustments to your options, then click the Preview changes button to reattempt.
Click the Complete update button to update the specified availabilities. A progress bar will appear, tracking the availability creation process. (Note: The creation process may take some time depending upon how many availabilities are being updated.
Once the updates are complete, a notification will appear at the bottom of the screen to confirm the number of availabilities that were updated.
