Round Share

When Round Share is enabled, the booking’s total price, including any applicable taxes and fees, is rounded up to the next whole dollar for all eligible online transactions.

Additional cents charged will be included in the Fees section of the price breakdown, so customers will see and pay the rounded total price at checkout. Your item pricing and taxes will remain unchanged.

Fee amounts are always in USD.

Example scenario

An activity’s price is $120.00. Without Round Share enabled, taxes and fees bring the total price to $127.20.

When Round Share is enabled, an additional $0.80 is collected via the online booking fee. This adjustment rounds the final price paid by the customer to $128.00.

Limitations

Round Share won’t apply to any bookings that:

• Are not booked online
• Have the minimum booking fee total ($1.00)
• Utilize deposit payments
• Are paid via payment link
• Use PayPal for the transaction.
• Are paid in full with gift cards (Note: Bookings paid partially with a gift card can be eligible for rounded pricing, in which case the remaining total price will be rounded up to the next whole dollar.)

Revenue generated from rounded prices is shared evenly between your business and FareHarbor.

In cases where an odd amount is collected, your business will receive the remainder once the total has been split as evenly as possible. (For example: If $2378.13 is collected, your business will receive $1189.07 and FareHarbor will keep $1189.06.)

Payouts are processed annually, and will be issued to your business starting January 30, 2025 – February 28, 2025. To receive the funds, your business must be actively using FareHarbor services at the time of payout.

Why enable Round Share?

Enabling Round Share is a simple and easy way to boost your bottom line. Rounded pricing unlocks an average of approximately $2,300 USD in additional revenue per every 10,000 online bookings.

Is it possible to enable Round Share on a specific item or availability only?

No, Round Share is enabled at a company level, and will be applied to all eligible online bookings regardless of item or availability. Learn more about Round Share limitations.

How will the additional charge be displayed on the customer receipt?

The Fees section, which displays both in the Lightframe price breakdown and a customer’s receipt, will include the additional amount charged for rounding up the total price to the next whole dollar. (Note: The receipt structure will remain the same.)

How will the rounded pricing be displayed throughout the online booking experience?

The amount added to round the total price will be included in the Fee section of the total price breakdown. If price previews (including taxes and fees) are enabled on your Dashboard, the price displayed throughout the online booking experience will match the final rounded price paid by the customer.

Will this update create additional costs for my business?

No, your business will not incur any additional costs. Your customers will cover the additional amount needed to round the final price up to the next whole dollar.

Will this update affect the pricing terms outlined in my existing agreement with FareHarbor?

No, your existing pricing agreement with FareHarbor remains unchanged. This feature only impacts the rounding of the online total price.

Will the subtotal and taxes increase as a result of rounding up the total price?

No, activity prices and taxes will remain the same. The total price is rounded to the next whole dollar, which will result in as little as $0.01 or up to $0.99 being added to a booking’s total price.

Does this feature impact direct bookings?

No, Round Share will not apply to direct bookings. The total price of a direct booking will not be rounded, even if Round Share is enabled for your business.

Does this feature apply to bookings that have the minimum $1.00 booking fee total?

No, this feature does not apply to bookings that have the minimum booking fee total ($1.00).

How do we explain the booking fee to our customers?

You might discuss the booking fee in terms of the value it brings to customers. For example:

We want to ensure a seamless and easy online booking experience for all our valued customers. This convenience fee enables us to provide the convenience of booking online, securely process your preferred payment method, and display real-time availability to help you plan when booking.