Adding and editing users
Last updated: June 12, 2025
Heads up: You might not have access to perform this action.
If you don’t see the option to add a new user, contact your administrator or FareHarbor Support.
A user is anyone who is able to log in to your FareHarbor Dashboard (for example, company managers, staff, reservationists, or affiliates). Users are managed from the Settings section of your Dashboard.
Adding a user
Watch a short demo video or follow the steps below.
- Navigate to Settings > Users & Permissions on your Dashboard.
- Click New user.
Enter a name, username, email, and password.
When entering an email address, choose whether you want the new user to receive FareHarbor updates and/or a welcome email containing their login information.
- Select a permission group.
- If the user will be making bookings for other companies besides your own, select a partner group. Otherwise, leave this field blank.
- Check the box next to “User agrees to the FareHarbor terms of service”.
- Optional: Upload a picture.
- Click Create user.
From here, you’ll be taken to the new user’s settings, where you can update their notifications, default views, and more.
Editing a user
You can change a user’s basic info, email preferences, permissions, and more by going to their settings.
- Navigate to Settings > Users & Permissions on your Dashboard.
- Click Edit next to the user you want to edit.
- Click the Account tab.
- Navigate between Basic Info, Notifications, Permissions, and Defaults and edit the user settings as needed.
- Click Save changes.
Note: In order to make edits to a user, an email address must be associated with the user’s account.
Tip: If you need to remove a user’s Dashboard access, you can deactivate their account. Learn how to deactivate users.
Creating a user for integrations
To generate API keys and set up webhooks, create a user that has the necessary permissions according to your integration needs. To do so, follow the steps for adding a user and input an email address for integration use in the Email field.
Using an email alias for your integration user
If you don’t already have a specific email address for integration use, you can use an email alias (also known as plus addressing) to create a unique email address variant through which you can still receive emails at your primary email address. This can be achieved by adding a ‘+’ sign and additional text to your address in the Email field.
For example, if you have a primary email address of user@domain.com, you can create an email alias of user+api@domain.com for your integration user. This ensures the email confirmation and password setup message will arrive at the primary email address while functioning as a unique address specifically for your integration needs.