FareHarbor iOS Changelog

Allows users to check-in customers when experiencing network connectivity problems. Check-in data will synchronize with FareHarbor when the network is working and stable.

Impact: iOS users using check-in on the FareHarbor app

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Previously, when a user tried to login to Compass on their mobile browser, the login page would redirect them to the Mobile App. Now, it stays on the browser and lets the user login to Compass. These changes are available for iOS 13.0 onwards.

Impact: Users logging into Compass on their phones

Previously, when tapping on the customer’s contact email within the app there was no redirect to the email application. A “Could not reach FareHarbor” message was displayed.

Impact: All iOS users

New Bluetooth EMV Card reader to process payments using iOS devices. These M2 readers are replacing the old BBPOS Chipper 2X.

Impact: All iOS users

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Ability for the users that forgot their passwords to change that directly from the app.

Impact: All iOS users

Clients now have the option to print tickets using a Boca printer via Wi-Fi or Bluetooth.

Impact: All iOS users

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Previously, the information displayed when printing a receipt with Star Micronics printer was not scaled up to fit the receipt, making the printing text look very small.

Impact: All iOS users

This visual refresh introduces updated FareHarbor branded screenshots for both iPhone and iPad devices, when searching more information about the app in Apple Store.

Impact: All iOS users

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Fixes a bug where users were unable to upload photos from their phones into the file upload fields when using the app.

Impact: All iOS users

Users in Ireland, UK, France, Australia, Germany, Canada, and New Zealand can now use a bluetooth enabled EMV card reader to process payments on their iOS devices.

Impact: Dashboard users in Ireland, UK, France, Australia, Germany, Canada, and New Zealand

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Clients have now the option to scan a booking by the QR code and just display the scanned booking details for that, without automatically checking in the customers on the booking.

Impact: All iOS users

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After scanning a QR code with the FareHarbor app, the number of waivers signed will be displayed on the scanned booking details, provided that the client has the Waivers enabled for that item.

Impact: All iOS users

Users will now be able to use Stripe’s new Bluetooth enabled EMV card reader to process payments on their iOS devices. (Currently in beta for NZ. More countries like CA, UK, IE, SG, AU, DE, FR, and NL will come soon)

Impact: iOS users in New Zealand

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Clients have now the option to Hide camera when using an external scanning device.

Impact: Dashboard users that check-in customers with QR codes

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Clients can now receive various app notifications to help stay on top of activity in their Dashboard. These notifications can be updated at both the user and item level.

Impact: All users

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Added a new “Any date” option for QR scanning. Useful for cases in which tickets need to be checked in for any availabilities, including the ones in the past. Recommended for general admission or tickets that are valid for multiple days.

Impact: Dashboard users that check-in customers with QR codes

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When scanning a QR code using Customer check-in mode, the user has the option to Uncheck or Check back last-scanned customer QR code.

Impact: Dashboard users that check-in customers with QR codes

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This visual refresh introduces a new font (Roboto) to all mobile screens (e.g Log in, Settings, EMV Readers, QR scanning, etc.)

Impact: All users

Previously, when the user was modifying his own info using the FareHarbor app, and then was tapping on the Home button, he was getting automatically logged out of the app.

Impact: All users

Allows clients to connect to handheld QR scanning devices via bluetooth to the FareHarbor iOS app.

Impact: Dashboard users that check-in customers with QR codes

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Users now have the ability to change their password when logging into the app, when “Require password change the next time they log in” is enabled.

Impact: All users

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Clients can now check in customers using the designated QR scanning button on the main toolbar. As this feature is currently in beta, please reach out to Lavinia Voicu or Zack Feld for more information.

Impact: iOS Beta clients

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The Bluetooth receipt printing can now support multiple printer models and firmware versions. The models of the Star Micronics printer that can now be used are SM-S21, SM-S22, SM-T30 and SM-T4.

Documentation

Impact: All iOS users

Previously, after the user was updating the app version to 2.5, the Home button was not redirecting to the main landing page.

Impact: All iOS users that installed version 2.5 of the app

Added a simple and secure way for Apple users to unlock the FareHarbor app using Face ID or Touch ID, instead of introducing their credentials.

Documentation

Impact: All iOS users

Previously, downloading a CSV report using the FareHarbor app was not available. Now, the clients can save the file locally and share it using the FareHarbor app.

Impact: All iOS users

The FareHarbor app now supports landscape orientation for the authorization flow. Previously, the landscape orientation was available only after the user was logged into the app.

Impact: All iOS users

After introducing the username and password, the user has the option to save his credentials by activating Remember me option. Remember me design has been changed to a switch instead of checkbox.

Impact: All iOS users

Once you’ve successfully connected your Bluetooth EMV card reader with FareHarbor, the next time you log out and back into the app, the Bluetooth card reader will automatically connect to your iOS device.

Documentation

Impact: All iOS users

The FareHarbor app now supports Landscape orientation for both small devices (e.g iPhone) and for larger devices (e.g iPad).

Impact: All iOS users

Previously, when going into the booking overview and tapping on the “Sign now” button, no browser window would open for the end-user to sign the waiver.

Impact: iOS users that have access to Dashboards with Waivers

Enhanced Google Analytics tracking for the native parts of the iOS app.

Impact: Admins

Admins will now be required to use Google SSO to log into their FareHarbor account.

Impact: Admins

Users will now be able to use a Bluetooth enabled EMV card reader to process payments on their iOS devices.

Documentation

Impact: All iOS users

Admins will now be able to track app usage, crash reports and key performance metrics using Google Analytics backed Firebase.

Link to iOS analytics: https://console.firebase.google.com/u/0/project/fareharbor/crashlytics/app/ios:com.fareharbor.fareharbor/issues?state=open&time=last-seven-days&type=crash

Impact: Admins

• Upgraded CardFlight to v4
• Sizing support for iPhone X, XR, XS, and XS Max devices
• Bug/Performance Fixes
• Xcode 10.3
• Swift 5
• UI Updates

Impact: iOS users.