FareHarbor Internal Changelog

2026-06-29

Added Customizable User Invitation Emails (FH admin only)

2026-06-15

Added Default ‘All Items (No filters)’ Calendar View

2026-06-08

Added Dock: Smartphone support (Android)

2026-05-29

Feature Dock: Transaction history and charge card on file

2026-05-18

Updated Email-based login – Help page

Added Customer Directory: Customer Tags in the New Manifest

2026-05-15

Added Membership Punchards

2026-05-14

Added Google Consent Mode V2 (Cookies)

2026-05-13

Feature New small calendar embedd checkout — select clients

2026-05-08

Added AutoPilot updates: Preloaded worksheet custom fields. Worksheet favoriting. Booking.com content requirement support

Updated New Booking Flow Design (Vue, select clients)

2026-05-05

Added FareHarbor Waiver: Multi-Section Signing with Flexible Acknowledgments Options

2026-05-04

Added Bulk add custom fields to existing bookings

Added Customer Directory: Customer Tags in Booking Overlay

Added Item Listing: Image Uploading Improvements (multi-image upload and carrying over images when duplicating items)

Added Auto-archiving: Campaigns

2026-04-30

Feature Bulk Booking Actions (Bulk Rebooking + Bulk Cancellation)

Added Dock: Mark bookings unpaid & allow partial payments

2026-04-24

Added Customer Directory: Pre-filling customers info while making a booking

2026-04-21

Added Enhancements to AutoPilot: Guided Tour & Audio Guide Languages, Integration Fields, and Worksheet Duplication

2026-04-17

Updated ‘Manage booking restrictions’ is enabled by default for ‘Director’ level permission groups

2026-04-16

Added Customer Profile: “Returning” customers label

Added Bulk Management for Resources Overrides

2026-04-06

Added Automated API Fee Failure Notifications – Help page

2026-04-02

Added Dock: Smartphone support (iOS)

2026-03-30

Updated New Calendar Embed Designs

Added Content Builder: Offered Language and Audio Guide Fields

2026-03-25

Feature Lightspeed X-Series Integration – help page | feature kit

2026-03-19

Added Combos: Cross-Sell Packages

2026-03-18

Added Seat Maps: Background image

2026-03-16

Feature HubSpot Integration – help page | feature kit

2026-03-11

Added Combos: Discount schedule

Added Combos: Blackout activity dates

2026-03-10

Added Discount codes: Ability to apply discounts per customer type

2026-03-09

Added Packaged Combos: Three-item packages

2026-03-05

Added Resource return time and date in customer communications

2026-03-02

Feature Total Price Display • Phase 2

2026-02-26

Feature Xero Integration – help page | feature kit

2026-02-20

Added Custom Field Resource Openers

Feature Custom Field Resources

2026-02-19

Feature Mailchimp Integration – help page | feature kit

2026-02-17

Added Automate Dashboard Deactivation (includes a new Dashboard status that lives in the Advanced company settings)

2026-02-13

Added Dock: Kiosk Mode Booking Restrictions

2026-02-05

Feature Customer Profiles – help page | feature kit

2026-02-03

Added Dock: Settling payments in Staff Mode’s Booking Management (iOS)

2026-01-28

Updated FareHarbor Waivers: Weight, Height, and shoe size fields in the waiver

2026-01-26

Updated Cross-sell Combos: Configurable “Partner” label

2026-01-23

Added Item level timezone setting

Updated Square Integration: Show the start time of the availability and the Booking ID in the customer’s order details

2026-01-15

Updated Retail item presets for FareHarbor Admins

2026-01-14

Added Content Builder: Smart Formatter

2026-01-13

Updated Dock: Portrait Mode is now supported on Android devices

2026-01-08

Added FareHarbor Waivers: Legal Age Configurability

2026-01-05

Updated Content Builder: Structured fields (What’s included, What’s not included, What to bring, FAQs)

2025-12-18

Added Dock: Booking Management (Staff Mode, iOS only)

Added Include booking fees in price displays on the online bookform (Junk Fee Laws/Drip-Pricing (Phase 1)

Added Reporting on Discount codes in the Expense and Discounts Report

2025-12-17

Updated Final booking CTA (call-to-action) copy in the lightframe for clients with Online Cart now reads, “Secure your booking” (English dashboards only)

Updated Updated best practices and alert when using discount codes & campaigns together: “Discount Codes are for promotions, and Campaigns are for vouchers or gift certificates. Follow setup best practices to ensure a smooth checkout.”

2025-12-09

Added Dock: Server-driven transactions (iOS, Android coming soon)

2025-12-04

Updated Make “Update availabilities” more visible in the Bookings calendar by removing the “Advanced” button

2025-11-26

Added FareHarbor Waivers: Pre-selected Marketing Checkbox Now Available for US Operators

2025-11-20

Added Discount codes: Ability to make discount codes redeemable only for direct bookings

2025-11-17

Updated Dock: Label, gift card, code generators, multi-line text input custom fields, and conditional logic are now supported

Added Dock: Portrait mode

Added GA4 Event Parameter Update: Funnel analysis now supports item and Booking Flow detail

2025-11-17

Added Option to restrict Private Event notifications to assigned Crew members

2025-11-12

Feature CityPASS Integration – help page | feature kit

Feature Go City Integration – help page | feature kit

Added New setting for discount codes: ‘Apply discount to priced custom fields’

2025-10-22

Updated Migrated the Availability Overlay to Vue (now for all clients)

2025-10-21

Updated Migrated the Availability Overlay to Vue (for Tier 0-2 clients)

2025-10-17

Added Cross-Sell Combos: Discounts

2025-10-16

Added Dock: BOCA printers are now supported (iOS only, Android support coming soon)

2025-10-13

Added Auto-archiving: Price/invoice sheets

2025-10-10

Added Reservation timer can now include pending bookings in total capacity count

2025-10-07

Updated ‘Manage booking flows’ is now enabled for the Director permission by default

Updated Abandoned Cart Recovery setting is now client-facing

2025-10-02

Updated Migrated the Resources table to Vue (for clients). Now all users will see this.

2025-10-01

Updated Enable auto-archiving resources for Dashboards that do not have it turned on and set auto-archiving resources as the default for all new Dashboards

2025-09-29

Added Linked seating

Updated Migrated the Custom Fields table to Vue (for Clients). Now all users will see this.

2025-09-25

Updated Migrated the Availability Overlay to Vue (for admins)

2025-09-22

Updated Quickbooks Integration (Phase 2): Refunds, Rebookings, Cancellations, Taxes, and Fees

2025-09-18

Updated Migrated the Custom Fields table to Vue (for admins)

2025-09-17

Updated Migrated the Resources table to Vue (for admins)

2025-09-16

Added Combos: Limit discounts for combo bookings by customer type count

2025-09-11

Added Combos: Setting minimum time between availabilities (upselling combos + packages)

2025-09-10

Added “Multiday” bookings calendar

2025-09-09

Updated Discount codes are now compatible with Dashboards that have cart enabled

Feature Membership QR Codes

2025-09-02

Added Web-based user authorization (FareHarbor App + Dock)

2025-09-01

Added Dock: In-app security pinning (Android only)

2025-08-29

Updated Waitlist: Automatic Notifications – help page

2025-08-18

Feature Cross-Sell Combos – help page | feature kit

Added Clients with locations in Wyoming will now see a new checkbox in the Payment Setup Checklist to confirm tax filing responsibility with the Wyoming Department of Revenue.

2025-08-14

Added Resource override notes now display in the resource view of the manifest

Added Dock supports two new card readers through Stripe: S-700 and WisePOS E

2025-08-11

Added Private Events: new feature flag in advanced company settings, “Unconfirmed proposals take up resources”

2025-08-08

Updated Dock: Self-service check-in can search for either full name or email address – previously required both

2025-08-05

Updated Final call to action (CTA) button on the checkout page of our online book form, from “Complete and pay” to “Book and pay” (For non-cart, English-only dashboards)

2025-07-30

Updated Move the Resources section out of Items into Settings

Updated Redesigned resource creation form

Updated Hints for newly created resources

2025-07-21

Added Dashboard Nag: ‘New! Launch your own promotions in just a few steps’

Updated Removed Dashboard Nag: ‘Discount Codes, upgraded’

2025-07-17

Added Option to display booking contact’s name in booking calendar (grid and month views only)

2025-07-15

Feature Reservation timer

2025-07-14

Added Dashboard Nag: ‘Discount Codes, upgraded’

2025-07-10

Added Consistent breadcrumbs throughout the online Booking flow: Read more here!

2025-06-27

Added FareHarbor Dock: Self-service check in + FareHarbor Waiver signing

2025-06-24

Added FareHarbor Dock: QR code payments are now supported

2025-06-20

Updated FareHarbor Dock is now supported in the United States, Canada, Australia, New Zealand, the United Kingdom, Ireland, and European clients that have Stripe as their processor and have any Dashboard language except Thai

2025-06-16

Added Shortcut link to Monthly Booking Report on the YoY graph overview

2025-06-06

Added Packages, require both items to be purchased

2025-06-05

Feature Buoy Integration – Help page

2025-05-29

Updated Private Events – option to use mixed due date types for payment schedules

Updated Migrated a new cohort of clients to the new small calendar embed

2025-05-23

Feature FareHarbor Dock: Retail

2025-05-20

Feature Autopilot: Scraper

2025-05-19

Added NPS survey nag (all clients, all tiers, excluding affiliates)

2025-05-15

Added Group by Availability start time in Advanced Reports

2025-05-13

Feature Quickbooks Integration – help page | feature kit

Feature Square Integration – help page | feature kit

2025-05-07

Updated Location display settings for the Content Builder – enabled for select clients.

2025-05-06

Added Hints to the availability updater after a user changes their resource requirements AND in the settings of an availability when a user changes the resource requirement group, both reminding them to reapply resources. The hint has a button that takes the user to the reapply resources section of the availability updater.

Added Dynamic hint in Resources when no resources have been created yet

Added Dynamic hint in Resources Overview if Resources have not been added to any future availabilities

Added Dynamic hint in Resources Detailed Uses if Resources have not been added to any future availabilities

Updated Improving the timeout error for the bulk reapply resources to show an error message to the user letting them know to select a smaller date range.

2025-05-05

Updated Removed Dashboard Nag: ‘Opt in to API Connectivity to continue receiving API bookings’ (AMER/PR Tier 2)

2025-04-25

Added Memberships: Billing address field for members

Added Combos: Discounts for retail items

2025-04-24

Updated Removed GetYourGuide (GYG) nag for directors and managers from our Mountain West (CO,UT) clients

2025-04-23

Added Combos: Allow upselling multiple retail items

2025-04-22

Updated Call-to-action button copy change from “Book” to “View dates” for items in a booking flow

2025-04-17

Added Packaged combos

Added GetYourGuide (GYG) nag (round 3): Selling GYG with a 20 commission-free booking deal to directors and managers from our Mountain West (CO,UT) clients

2025-04-16

Added New highlight box for key information in Content Builder

2025-04-15

Added Dashboard Nag: ‘Opt in to API Connectivity to continue receiving API bookings’ (AMER/PR Tier 2)

2025-04-14

Updated Limit the ‘Start date’ and ‘End date’ in the availability updater to 5 years from today’s date. Also removed all availabilities created after 2040 (with no bookings on them).

2025-04-11

Added Item allocation for Dock

2025-04-10

Feature Waitlist (Public Beta) – Help page | Feature Kit

Updated Removed GetYourGuide (GYG) nag for directors and managers from our Pacific west (CA, WA, etc.) clients

2025-04-09

Updated Removed the color from the blocks on the Report overview page and User overview page.

2025-04-04

Updated Afterpay is now available for US based clients.

2025-04-03

Added GetYourGuide (GYG) nag (round 2): Selling GYG with a 20 commission-free booking deal to directors and managers from our Pacific west (CA, WA, etc.) clients

2025-04-01

Added Display badge for non-commissionable custom fields

Updated New login flow for all clients and admins – Product Release Post

Updated Removed Dashboard Nag: ‘Opt in to API Connectivity to continue receiving API bookings’ (AMER Tier 0-1)

Added Option for customers to opt-in for SMS messaging through the confirmation email

2025-03-31

Feature Discount Codes (Open Beta) – Added on the following 2K Dashboards

2025-03-27

Feature Multi-scan (In beta. Please do not enable unless given permission to do so.)

Added Flexible Memberships

Added Address column to the member table

Added Advanced company setting: ‘Enable Campaigns’

2025-03-24

Added Advanced company setting: Member address – When editing the contact information for a member in the member overlay, a user will be able to add a member’s billing address

2025-03-21

Feature Autopilot: Importer – #product-releases Slack post

2025-03-20

Added Advanced company setting: Packages (Backend prep. Please do not use. FH admin facing right now)

2025-03-19

Updated Switch off SOFORT payments – Help page

Updated Users are now encouraged to autofill locations using Google Maps data – #product-releases Slack post

2025-03-18

Added Advanced company setting: Sub-members

2025-03-17

Added Waivers update: Preview Markdown

2025-03-14

Added Dashboard Nag: ‘Opt in to API Connectivity to continue receiving API bookings’ (AMER Tier 0-1)

2025-03-13

Updated FareHarbor Waivers update: Driver’s license and emergency contact address fields

2025-03-12

Added Advanced company setting: ‘Price previews on small calendars’

Added Ability to archive tax types and includes removing the ability to delete and instead only archive

2025-03-11

Added Experiment: Display ‘Popular’ badge on items

Added Autopilot: Automate the creation of a dashboard using AI. (Beta in progress, do not use unless given permission to do so)

Fixed Ensure filtering the member table works as expected

2025-03-10

Added Advanced company setting: Discount codes (Beta starting March 31. Do not enable unless given permission to do so)

Updated Removed GetYourGuide (GYG) nag for directors and managers from our Florida and Puerto Rico clients

Updated Memberships: Allow member to assign the sub-member on the book form when creating new membership ranges. Member can also create a new sub-member

2025-03-07

Added Buoy Advanced company setting (Beta in progress. Do not use)

2025-03-06

Feature Private Events – Help page

Updated Removed US API fee opt-in nag

2025-03-04

Added Support for FareHarbor in Thai

2025-03-03

Added Backend prep for the Waitlist feature

Added Experiment: Change the copy of the Book call-to-action button (from Book to View dates)

Added Display photos on seat maps

Added GetYourGuide (GYG) nag: Selling GYG with a 20 commission-free booking deal to directors and managers from our Florida and Puerto Rico clients

2025-02-28

Updated Auto-assign seating based on sorting order

Updated Preserve existing assigned seats when reapplying resources

Added Display price previews on the small calendar

2025-02-27

Added Additional information in Manifest ‘Order’ column that now also includes the other items in the order

Updated Set capacity limits for retail upsells in combo bookings

2025-02-26

Added Change date range on Memberships: allows clients to adjust the date range of memberships so they don’t have to cancel and reimport them

Added OTA Connections tab in the Integrations section of the Dashboard. This also added the ability for users to register as a supplier on GetYourGuide within the Dashboard

Added Backend Prep for ‘Airbnb’ as an OTA type when setting up channel companies in the Integrations section of the Dashboard. Current functionality does nothing, so please do not enable.

2025-02-25

Updated Backend prep for the Waitlist feature

2025-02-24

Updated Increased the default font-size for the online booking experience (including the book form) for mobile screens, from 13px to 14px.

Updated Backend prep for the release of Private Events: Add MixPanel events

2025-02-13

Added Multi-tax: Price components are now supported by both taxes included and taxes excluded set ups

Added New checkbox to mark custom fields as non-commissionable

Updated To improve accessibility for users, we changed the color and border-color of buttons in dark mode

Updated Payments setup permission group now allows the users to edit the company recovery phone number

2025-02-12

Updated Item-level bulk reapply resources is now available for all Dashboard users (clients)

2025-02-11

Added ‘Display “Free cancellation” badge’ setting on the item level

Updated A/B Test: Swap the position of the small calendar on the full item details page – link to experiments post

Fixed Ensure required dropdown fields are announced by screen readers

2025-02-10

Added Resource requirement options: Additional time usage options for “From” and “To”: Minutes and Days

Added Resource requirement options: More granular options for ‘From’ and ‘To’. ‘From’ now has “After start of availability” and “After end of availability”. ‘To’ now has “Before end of availability”

Updated Resource requirement options: Show “max uses” on resources that are being added to the resource requirement

2025-02-07

Added February 2025 planned maintenance notification

2025-02-06

Fixed Same day restriction logic when upselling retail items for combo bookings

Added Backend prep for Waiting list

Added Column in the Locations settings section to show how many items the location is added to

2025-02-05

Updated Enhancements to Auto-mapping: Applies the “Default – API” cancellation policy if it exists for all mappings, including Google, GetYourGuide (GYG), and Viator (was only working for Viator and GYG prior). Automatically enable the “Send reminder emails for bookings over APIs” checkbox for Viator mappings (was only working with GYG prior)

2025-01-31

Added “Primary” badge to the primary location in the Dashboard

Updated Year-over-year Report: Annual totals and trends now compare year-to-date bookings with the same period last year

Fixed Render amount paid/due in a badge on the mobile Manifest

2025-01-30

Added ‘Create default OTA custom fields’ in the channel mapping customer types and options settings

Added ‘Enables GetYourGuide Dynamic Pricing in Webhook’ in the channel mapping settings (FH admin only)

Updated Password history check – prevents users from reusing their most recent passwords. This means that when resetting or changing a password, users will not be able to reuse any of their last passwords

Fixed Ensure the discount badge appears in the combo preview page

2025-01-28

Updated Enabling 2-step verification (2SV) is now required to add, verify, and remove bank accounts

2025-01-24

Added Option to automatically sync GYG and GTTD mappings

Updated FareHarbor Waivers: Show age and phone number for participants in Manifest and Booking overview. This includes 2 new column settings in the Manifest: “Participant age” and “Participant phone”

2025-01-22

Added Automatically map the transportation and lodging data fields coming from Viator and GYG bookings to FareHarbor’s custom fields (only for whole booking fields)

Added Advanced company settings to ‘Map fields to booking notes’, ‘Map fields to booking custom fields’, and ‘Map fields to booking transportation fields’

2025-01-21

Added Backend prep for Multi-scan

Added New setting for affiliates called ‘Send confirmation emails for bookings over APIs’

Updated If a company is booking fee only, we now hide all card options from the payment form

Updated Remove the “Prices above include fees and taxes” copy from the price previews on the Item Details & Search by Date pages

2025-01-17

Added Minor names display in waiver breakdown in the Manifest

Fixed Add back warning-icon to unassigned seats

2025-01-16

Added TikTok URL for company’s social media links

Updated Enhanced upsell flow for retail items in a combo booking

Updated FareHarbor Waiver: Ensure no other waiver integration appears on the booking online confirmation page and in the confirmation email when a FareHarbor Waiver is attached to the booking

Updated FareHarbor Waiver: Ensure SmartWaiver/Wherewolf waivers with 0 counts will not be shown on booking overview/invoice when FareHarbor Waivers are enabled and assigned to the booking’s item

Updated A/B Test: Change the “Fees” copy and tooltip on the book form and booking confirmation page

Fixed Ensure the ‘Auto-assign’ button works when selected

Fixed Ensure the mobile version of book form includes policies or FareHarbor’s terms of service when price previews are disabled

2025-01-15

Added Seat Assignment: ‘Unassign’ button per each customer type

2025-01-14

Updated Bye snow!

Fixed Workaround to allow affiliate to book when the availability is fully booked and it has rules/blocks

2025-01-13

Added Backend prep for year-over-year report table

Updated Allow Company Dashboard users to duplicate availabilities

Updated Allow deposits on Private Events

Updated Allow a sub-member to have multiple active membership ranges

Fixed Ensure hidden custom field values do not appear in reports as expected

2025-01-10

Fixed Ensure sub-members use only the ranges assigned to that sub-member

2025-01-09

Updated A/B Test: For the structured description we are having the ‘Overview’ and ‘Activity Details’ sections expanded and the rest is collapsed

Updated Remove ‘Use two-column layout for online booking’ advanced company setting

Updated Item-level bulk reapply resources is now available for all FareHarbor admins

2025-01-08

Added New warning message for adding low quality images to an item’s listing: “For best results, we recommend a photo with a width of at least 1280px, ideally 1800 pixels or more.”

2025-01-07

Added Ability to rearrange manifest columns

Added New permission: ‘Year-over-year Bookings’ (The permission is always enabled for directors and admins)

Added Two new FH-admin only columns in the users table in settings – ‘Has Webhooks’ and ‘Has API Keys’

Updated Remove installment fees for private events

2024-12-20

Fixed Ensure user can access the seating tool on resource Manifests

2024-12-19

Added ‘Related Locations’ option for Google Things To Do channel mapping

Updated Added resource notes when attaching a resource or as a hint next to the resource in the requirement group

Updated Show a resource’s max uses and how long it will be used in the resource requirement list

Fixed Ensure ‘Show this location to customers’ is enabled by default for locations

2024-12-18

Feature Import company information when creating a company (AI automation) – Additional information

Added Multi-tax: Price components – Support for flat tax rates (In beta. Please do not enable unless given permission to do so.)

Added Additional backend prep for the nag content management system in the admin Dashboard

2024-12-17

Added Automatically fill street address when creating or making edits to locations

Added FHDN API affiliate setting (Admin-only. Found in Advanced company settings > Connections > FHDN API)

2024-12-16

Added Allow using sub-members on the book form (In alpha. Please do not enable unless given permission to do so.)

2024-12-13

Fixed Ensure the updated small calendar embed scales down to smaller size as expected and hides availabilities that are not bookable online

2024-12-12

Added ‘Show seating info on tickets’ setting for QR code tickets. It is checked by default

Updated Added activity log for the bulk reapply resources is used through the availability updater

Updated Prevent seat tool opening on the manifest when there are no seat maps for the availability

2024-12-11

Added Backend prep for Quickbooks integration

Updated A/B Test: Display trip protection badge

Updated Allow all FareHarbor admins to duplicate availabilities

2024-12-10

Updated Enable billing tab for fee-only Dashboards

Updated Update queuing banner copy to prepare customers that availabilities may sell out

Updated QR code scanning rules (Android): prevent underpaid and no-waivers-signed bookings from check-in

2024-12-09

Added Allow assigning a sub-member to a membership range (In alpha. Please do not enable unless given permission to do so.)

2024-12-06

Updated Reassign FareHarbor waiver contacts of a rebooked booking to the new booking to ensure signatures are getting reassigned appropriately

2024-12-05

Added Backend prep for multi-scanning

Added Snow! ❄️

Updated Hide the queuing banner when all of an items’ availabilities are sold out

Updated Improved copy for the seating warning in the item level bulk apply resources feature: “Bookings with seating will be reassigned or unassigned. If ‘auto-assign’ is enabled in the resource’s settings seatings will be reassigned automatically. Otherwise, seats will be unassigned.”

Fixed FareHarbor Waivers: Ensure minor information appears on the PDF version as expected

2024-12-04

Added FareHarbors Waivers: Emergency contact option

Updated Make sure the queueing banner that enables the user to “get in line” should not be displayed when the current month calendar has no availabilities

2024-12-03

Added Sub-members (In alpha. Please do not enable unless given permission to do so.)

Updated Remove 2SV user email nags for Hawaiian Dashboards

2024-11-28

Updated A/B Test: Promo code pop-up “Receive a discount on your booking” when a customer submits their email address

Updated A/B Test: Display promo code savings icon in the totals section

2024-11-27

Added Backend prep for Quickbooks integration

Added Four new ticket color options – Color HEX codes: #469990, #f961f1, #9a6324, #42d4f4

Updated Reverted – Seating: Allow for clients to select whole bookings, and easily reseat them – to move multiple customers in sequence without having to select one at a time

2024-11-26

Added Multi-tax: Price components (In beta. Please do not enable unless given permission to do so.)

Added Backend prep for the nag content management system in the admin Dashboard

2024-11-25

Updated Seating: Allow for clients to select whole bookings, and easily reseat them – to move multiple customers in sequence without having to select one at a time

Updated A/B Test: Include the booking fee in customer type price

Updated Dock (Android): EMV card reader devices auto-connect when opening the app

Updated Dock (Android): Print ticket and receipts via the Star Micronics printer on Kiosk mode

2024-11-21

Updated QR code scanning rules (iOS): prevent underpaid and no-waivers-signed bookings from check-in

Added ‘Show custom field when scanning QR code’ custom field setting that shows on both iOS and Android devices

2024-11-20

Fixed Ensure user can duplicate an affiliate rule and use the affiliate rule table as expected

2024-11-19

Added Option to display a note for clients in Australia and New Zealand next to “Fees” in the bookform, confirmation emails, and receipts, clarifying that GST/VAT is included

2024-11-18

Added ‘Hide item from upsell page’ in the combo details

Added ‘Enable Viator Price over API’ FH admin only checkbox

Updated Updated logic for abandoned cart: reduce the window of having at least one availability within 8 hours of the email being sent out

Fixed Abandoned cart: Ensure we filter out contacts with deleted carts

2024-11-14

Added ‘Send reminder emails one week before membership expires’ setting for memberships

Added Item level reapply resources via the availability updater

Fixed Ensure that the GYG price over api sends the correct prices in all scenarios

2024-11-13

Added ‘Seat map affects capacity’ setting for resources

Updated Allow POS and 2SV to be enabled at the same time

2024-11-12

Added ‘Open seating by default’ Manifest display option

Updated Add booking information to the seat tooltips (includes booking contact name, booking id, and the number of pax)

2024-11-11

Added A/B testing for adding the fee within the subtotal

Added Update your email nag (alert) for all users without an email configured

Added 2-step verification nag (alert) for all users

Updated Remove latest NPS survey nag

Updated Support ‘656’ area code for SMS messaging in the US

Updated Show correct capacity when there are affiliate rules and blocks on the same availability

2024-11-07

Feature Square integration (In alpha/beta testing. Please do not enable unless given permission to do so.)

Updated New copy in the cancellations section in the content builder and added a help page link for content builder in the appropriate section in the Dashboard

Updated Remove the FareHarbor Connect page in the Dashboard

2024-11-06

Added Additional translations for the content builder

2024-11-05

Feature Availability Duplicator (In beta. Please do not enable unless given permission to do so.)

Added Support for Afterpay with US clients (hold off on enabling for now)

Added Admin only (specifically for the Connectivity team) setting: ‘Enables company to use the retail price coming from a GetYourGuide booking request’

Updated When ‘Enable GetYourGuide Price over API’ setting is enabled, add it to the Dashboard’s admin notes automatically

2024-11-01

Added New Combos setting: “Allow customers to use campaign or promo codes on top of combo discounts”

2024-10-30

Added Resource notes

Added Warning message on the item checklist page for any items associated with images that have a resolution below 1280px

Added More backend prep for Square Integration

2024-10-29

Added New option to ‘Stop allowing deposits X days before availability’

Updated Adjust the style and margins of the deposits selector in the two column layout bookform

2024-10-28

Added FareHarbor Dock: Custom payment types for Staff mode

Updated Dock (iOS): EMV card reader devices auto-connect when opening the app

Added Warning label when using the availability updater on an item that has a channel mapping: “Modifying this item may impact its API connection. Please submit a Connectivity Support Request Form to notify the Connectivity team of the change.”

Updated Automatically send a reminder email to booked customers limit increase from 60 days to 120 days beforehand

2024-10-24

Feature Year-over-Year Insights (current vs previous year)

2024-10-23

Updated Promo code link is now blue instead of grey

Fixed Ensure Manifest seating filters are working as expected

2024-10-22

Added ‘Allow setting deposit amounts per customer’

2024-10-21

Added Backend prep for multi-tax

Added Automatically map the transportation and lodging data fields coming from Viator and GYG bookings to FareHarbor’s whole booking custom fields (In beta)

Added NPS survey in alerts section for all Dashboards

Added Combo setting: ‘Automatically select the same day as the combo opener’

Updated Automatically enable all new charter companies to be opted in for API booking fees

Updated Officially live again – Ability to create an availability schedule rule from the availability creator

Fixed Ensure affiliate dashboard users can use blocks as expected

2024-10-17

Added Update to seat maps: Advanced company setting is now called ‘Seating Assignment’

Added Update to seat maps: Change ‘Choose from map’ and ‘Choose from list’ to be tabs when selecting CTs with seating

Added Update to seat maps: if ‘Show customer type dropdowns as default view’ is selected in settings, the ‘Choose from list’ will be the default view

Added Update to seat maps: updated styling of map/list navigation tabs and removes copy specific to mobile or desktop

Added Combo setting: ‘Require customer to start both items on the same day’

Added Backend prep for availability duplication

Fixed Ensure Manifest seat map filters are working as expected when moving from day-to-day

2024-10-16

Added Backend prep for Square integration

Added ‘Show company shortnames’ checkbox in the display settings within the channel items table

2024-10-15

Added GetYourGuide Automapping logic can now map ‘person’, ‘individual’, and ‘adult’ customer types to an ‘adult’ channel customer type

Added Support for Thai Baht currency for API requests

Updated When automapping Google Things To Do, the item’s structured description (content builder) can now be used to populate the reseller’s item description

2024-10-14

Added Lodging preferred pickup and pickup time data for the external api

Added Additional data points from waivers in the custom webhook (“is_customer_parent”, “dob”, “phone_number”, “address_line”, “city”, “state_province”, “postcode”, “country”)

Added ‘Overrides’ column to the resource table (can enable/disable it in the display options > Usage > Overrides)

2024-10-11

Added Backend work for the ‘Duplicate Availabilities’ button

Updated Allow/disallow availabilities to overlap in a combo

2024-10-10

Updated Require address fields when creating new locations

2024-10-09

Added Affiliate rules time restriction (clock icon) to the affiliate rule table view

2024-10-08

Feature Ability to upload an image or use the company logo for the “splash screen” (screen that’s shown in between bookings / before booking) for kiosk mode

Added Allow “availability day” price schedule rule to be constrained by a time range

Added Ability to sign a FareHarbor waiver on FareHarbor Dock’s welcome screen (do not need to make a booking on FareHarbor Dock to sign the waiver)

Updated Dock (iOS): Print ticket and receipts via the Star Micronics printer on Kiosk mode

2024-10-07

Updated Ability to add the resource name on digital tickets

2024-10-03

Added Include the details of the new content builder (item descriptions) in the external API

Added When a user “Enables GetYourGuide Price over API” in the channel company settings, we will add a note in the affiliate and in admin notes

Added ‘Member overlay performance improvement’ advanced company setting (only for catalinaexpress for now)

Updated Ensure our Viator API connection takes into account affiliate rules

Updated Ensure our Expedia API connection takes into account affiliate rules

Updated Ensure Google feeds and affiliate feeds takes into account affiliate rules

2024-10-02

Added ‘ASN Affiliate’ column in the promo codes table under the campaign settings (allows you to easily see which codes are associated with an affiliate)

Updated Ensure our GYG connection takes into account affiliate rules

Fixed Allow combo items to have bookable availabilities any date in the future, even if the second item’s availability occurs before the opener item’s availability

2024-10-01

Added Support for Thailand with PayPal

Updated Reverted – Ability to create an availability schedule rule from the availability creator

2024-09-30

Added Content Builder Dashboard Changelog post

Added Ability to create an availability schedule rule from the availability creator. The user can either add the rule to an existing schedule or create a new schedule and add the rule to it

Updated When duplicating an item, we will now duplicate the content builder information too

2024-09-27

Updated Support authorization holds with direct booking fees

2024-09-26

Added Exclude items from the External API for affiliates that are subject to permanent restriction rules

2024-09-25

Added Restrict affiliate rules by time of day

Updated Support rebooking with direct booking fees

Fixed Ensure you can group opener and item in the Combos report

2024-09-24

Updated Make ‘accept partial payments’ option FH admin only

2024-09-23

Added Ability to trigger the booking webhook when a FH waiver is signed

Added Create 2025 availabilities now nag for T0-T1 clients

Updated Remove all inactive memberships from the membership column

Updated Enable abandoned cart for all EMEA and APAC dashboards with cart enabled

2024-09-20

Added Backend support for Square integration

Added Permanent rules for affiliate rules

Added Support to collect booking fees on direct EMV payments

2024-09-19

Added GetYourGuide Onboarding Improvements: Notification Webhook, Pricing Categories Endpoint, and Products over API

Added Support for the booking fee for in-store payments like cash (direct bookings)

Added Ability to use multiple date ranges when creating availabilities with an availability schedule

Added “Important Notice: Adjustment to FareHarbor Booking Fee” nag for T0-T1 clients from this list

Updated Support ‘279’ for area code for SMS messaging in the US

Updated Revert ‘Only load and show active memberships in the memberships column (Note: “None” in that column refers to that member having an inactive membership)’

2024-09-18

Added Private events advanced company setting (In beta. Please do not enable unless given permission to do so.)

Added Additional booking fields to the custom webhook – full list here

Added Booking Importer v2: Optional table header for expense or discounts

Updated Only load and show active memberships in the memberships column (Note: “None” in that column refers to that member having an inactive membership)

2024-09-17

Added Enhanced ticket type differentiation – added colors to ticket configuration

Added Show booking fee amount while hovering over the payment activity in the booking overview section

2024-09-16

Added Direct booking fee percentage and direct booking additional processing fee settings (located in the advanced company settings)

2024-09-05

Added Support disputes for external uploads (i.e. Uploads where the money is going to the FareHarbor Escrow account)

Added Backend preparation for the Square integration

Fixed Ensure admin user can enable FareHarbor Dock in the advanced company settings

2024-09-04

Added New Content Builder to item’s listing

2024-09-03

Updated Split price sheet selection for Dock so a user can assign different price sheets for kiosk and staff modes

Added Autofill customer names when rebooking even after switching customer types

2024-09-02

Added Custom message for “call to book” in booking restrictions

Added Backend preparation for affiliate rules by time of day

2024-08-29

Added ‘Map custom fields through Viator/GetYourGuide’ advanced company setting

Added “New! Viator and GetYourGuide details automatically added to bookings” Nag for clients who have either of those affiliates on their Dashboard

2024-08-28

Added Lodging data to the custom webhook

Added Register for Spark 2024 nag/alert for all clients

Updated “Use for price preview starting price” works with the combos (you can now select the customer type for the ‘from price’ on the combo upselling page)

2024-08-27

Added ‘Apply booking fee on the total including taxes’ advanced company setting only available for admin users with permission to edit online booking fee options

Added New chatbot to FareHarbor Integration Center

Updated Removed nag for Mexican clients to add a card on file in order to continue receiving API bookings

Updated Hide overview report widgets in the FareHarbor Admin Dashboard to help improve the performance of our reports overall

2024-08-26

Fixed Ensure the resource requirement group being copied over when duplicating an availability schedule to a different item works as expected

2024-08-23

Added ‘Item Content Builder’ Advanced company setting

2024-08-22

Added Sign FareHarbor Waivers in Dock (iOS) for both staff and kiosk mode – Android coming soon

Added Company name and logo to digital tickets

Added Backend prep for the Square integration

Added Seat assignment data to the custom webhook

2024-08-21

Added ‘Create availabilities’ button in an item’s availability schedules section

Fixed Ensure the ‘show all’ toggle appear on the availability creator

2024-08-20

Added Custom gift card maximum amount (FareHarbor admin setting)

2024-08-19

Added ‘Opener Item’ option to group by, filter, and as a column in Combos report

2024-08-15

Added Membership data in the custom webhook

Added Smartwaiver and Wherewolf data in the custom webhook

2024-08-14

Added Ability to duplicate availability schedule rules from one item to another

Added ‘x’ option in the availability schedule dropdown in the schedule view

Updated When Booking is rebooked, redirect FareHarbor waiver to the latest rebooked booking with the same Waiver. If it is rebooked multiple times, redirect waiver signature link to latest booking with same waiver

Fixed Ensure grid item is visible for screen reader and keyboard navigation in embedded item grid integrations

Fixed Ensure customer type name looks as expected on small screens

2024-08-13

Added GetYourGuide channel mapping item-level setting

Added Progress loading bar to the availability schedules creation

Updated Abandoned cart email send time changed from 24 hours to 2 hours

2024-08-12

Added ‘Total’, ‘total including tax’ and ‘total cost’ data for custom fields in the custom webhook

Added Backend prep for GetYourGuide auto mapping

Updated Default enabling ‘Enable customer type opener fix’ for resources with 0 max uses and ‘Don’t create uses, check over use’

Updated Improved speeds when creating availabilities with the availability schedule option

2024-08-08

Added Combos Report

Added Group by ‘Order’ in all advanced report types

Updated Automatically map the special requirements data field coming from Viator bookings to FareHarbor’s “Comments” custom field

Fixed Ensure online customer can scroll to the bottom of the page with the sticky footer

2024-08-05

Updated Require email address for new user creation

2024-08-02

Added “Add a card on file to continue receiving API bookings” nag to all Mexican Dashboards

2024-08-01

Added New admin resource setting: ‘Enable customer type opener fix’

2024-07-31

Added Send follow-up email to participants who have signed an FareHarbor Waiver

Added Booking Importer v2: Optional table headers for affiliate name, voucher, agent, and invoice total

Added SEPA Direct Debit setup with new billing tab in Bank & Payments for Dashboards that process Euro payments in Norway, Sweden or Denmark. – Help page

Fixed Ensure that when a customer type has ‘None’ price but has a flat tax, we display it as free for price previews

2024-07-30

Added “Time overlap” label to availabilities and online cart when activities overlap – Online cart

2024-07-29

Updated Decrease the allowable date ranges in the minimal_availabilities_date_range (link) endpoint for new API users to 7, which will improve API response performance

2024-07-25

Added ‘Show individual resources’ option when formatting the bookings calendar timeline view that shows or hides individual resources per each booking when viewing the booked availabilities

Added Calendar build reminder nag for all T2+ Dashboards in APAC countries

Added “Time overlap” label to availabilities and online cart when activities overlap – Small calendar

Updated Provide Smartwaiver and Wherewolf data for the booking in the webhook

Fixed Ensure that the columns in the Manifest are ordered properly (whole booking custom fields appear first and then customer type custom fields)

2024-07-24

Added Updated resource requirements UI like changing button text from green to blue, change button text from “Add requirement option”
to “Attach resource”, and more.

Updated Provide the item’s primary location and headline in the booking in the webhook

Updated When any suggested report’s options are changed by the user we change the title of the report to “Custom report” format. For example, if a user opens a suggested report from the menu called “Bookings by item” and generates a report after modifying any option (adding a column, change group by etc), then the new title of the report would be “Custom Bookings report”

2024-07-23

Added Abandoned Cart Recovery – Help page

Updated Remove extra blank space on the customer type card when a dropdown custom field consists of zero-width characters (blank)

Fixed Ensure that resource requirement group setups that have “all customer types” included for the resource works as expected

2024-07-22

Added Calendar build reminder nag for all T0-1 Dashboards in APAC countries

Updated When duplicating an item, we will not carry over the auto mapping checkboxes under ‘Channel Settings’. They will be unchecked by default

Updated Provide the crew member used in the booking in the webhook

2024-07-19

Updated Display sticky footer for all clients

Updated Apply custom fields to members, non-members, or everyone

Updated “Manage bank accounts, payment setup, and transfers” (allows user to edit) and “Manage bank accounts” (allows user to view) permissions now affect what a user can see/do in the Billing tab in the ‘Bank & Payments’ section of the Dashboard, respectively.

2024-07-18

Added Scanning QR codes for specific customer types

Added Re-assign resources for existing bookings on the bookings calendar

Added Issue date for gift cards in all the previews and emails

Updated Expire booking and order confirmation pages 7 days after the activity end date/time

Updated Only allow user to update bank account info if they have 2-step verification enabled (currently in beta)

2024-07-17

Added Automatically set ‘No-show’ check-in status

Updated Group bookings by API Invoice ID in the Bookings Report

2024-07-15

Fixed Ensure the booking calendar works as expected for resource overrides

2024-07-11

Added Capacity-based affiliate rules

Added ‘Sign waiver’ and ‘Generate waiver QR code’ in booking actions

2024-07-10

Updated Automatically map the phone number data field coming from Viator bookings to FareHarbor’s “Phone number”, “Phone”, “Cell phone”, “Mobile phone”, “Contact phone” custom fields

2024-07-09

Updated Change in copy for collecting consent from customers to share their information with third parties – “Get text messages about your booking from (Company) and (Company)’s partners — Messaging rates may apply. You can reply STOP at any time to opt out. Messages may contain additional marketing”

Updated Enable price previews by default for all newly created dashboards in the EU, UK, Australia, and New Zealand

Updated Enable billing tab and the api invoicing for the new companies in Australia, New Zealand, Singapore, and Hong Kong

2024-07-08

Added Select customer type for price previews when total price displays is enabled

Updated Removed Nag for APAC clients to add a card on file in order to continue receiving API bookings

Updated Make user’s pagination settings sticky

Updated Change the ‘All customer types’ toggle to have a Select: ‘all’ or ‘none’ filters on resource requirements for customer types

2024-07-03

Fixed Ensure CSV download is available on all applicable reports

Fixed Ensure Item’s setup checklist status updates as expected

2024-07-02

Added Ability to archive customer prototypes within an item’s Options & Prices to hide them from the view without deleting them from the item

2024-06-26

Updated Automatically map the date of birth data field coming from Viator/GYG bookings to “Date of birth” custom fields

Updated ‘Retail’ column in the item table is now ‘Type’ which will show if the item is retail, membership, or a private event

2024-06-25

Added New ‘Find’ option to item overview table

Added Pagination to the item overview table

2024-06-24

Added Member-only custom fields

Updated Automatically map the height and weight data field coming from Viator/GYG bookings to “weight” and/or “height” customer-level custom fields

Updated Default phone number input country based on user’s browsers language for waivers

Fixed Ensure waivers show the availability start time using the company’s timezone, not the online user’s timezone

Updated On PayPal-only Dashboards, online customers will see the option to pay with PayPal or credit card. Previously, the credit card option wasn’t visible until end customers clicked on the PayPal button

Updated Ensure that online customers booking on a Dashboard that has Stripe AND PayPal enabled will see the credit card option from Stripe and the ability to Pay with their PayPal account

2024-06-20

Added Option to add date of birth to waivers

Added Ability to duplicate availability schedule rules

Added New duplication button in a custom field’s edit view

Added Duplicate whole booking field groups from one item to another

Added Nag for APAC clients to add a card on file in order to continue receiving API bookings

Updated Automatically map the Special Requirements data field coming from Viator bookings to “special requirements” and/or “special requirement” whole booking custom fields

2024-06-19

Updated Show the number of items that a waiver is on

Updated Increase the waiver text character limit to 30,000

Updated Support for NZD (New Zealand Dollar) as a FHDN currency option

2024-06-18

Feature FareHarbor Dock (iOS) – Help page

2024-06-17

Added Support for newly created and future area codes for the US – Documentation

Added Total price preview nag that informs the users of the inclusion of the booking fee (for California clients)

Updated Take minimum booking fees into account when determining pricing for Google Things To Do feed

Updated Improved loading times for when ‘Load each calendar week one item at a time’ is enabled. We now will load availabilities per item ID

2024-06-14

Updated Improved load times of the resources manifest

2024-06-13

Added Support for Croatia as a payment processor country

Updated Expose Google rating in the Google Things To Do feed

Updated Include taxes when calculating the booking fee for European clients (in a private beta)

2024-06-12

Updated Hides the ASN/QR fields from the UI for affiliates

Fixed Ensures the availability updater date picker is working as expected

2024-06-11

Updated Remove the check in experience on mobile nag

Fixed Ensure Express Checkout supports the deposit feature and charges the correct amount

Updated Remove ‘Additional Information’ label custom field on the whole booking field group for a select group of clients

2024-06-10

Updated For the item and company level availability updater tool, a user can now add multiple date ranges

Updated Option to require phone number and address from participants on waivers

2024-06-06

Added New option in an item’s Info & Policies to “Hide availability end time from customer communications”

Fixed Hide discount badge in the combo upselling page when there is no discount on the item

2024-06-05

Added Resource requirement group archiving

Updated Hide Express Checkout payment option on the combo upselling page and on the book form when combos are enabled on the Dashboard

2024-06-04

Feature Automatic archiving – resources (currently in beta. Please reach out to @olivia.louie-fareharbor.com for any questions)

Added New setting for affiliates called “Send reminder emails for bookings over APIs”

Updated Removed Online Pricing Fee Inclusion nag for all EMEA clients

Updated Auto-mapping travelers names to their respective custom fields in FareHarbor (works with name, full name, first name, given name, last name, and surname)

Updated Combo discounts do not affect flat taxes anymore

2024-06-03

Added Nag for a survey on the check in experience on mobile

2024-05-30

Added “Include booking fees in price previews” and “Include taxes in price previews” Advanced company settings

2024-05-29

Updated Increase the updating availabilities limit from 5k to 20k

2024-05-23

Added Error message when trying to delete requirement groups that are used on availability schedules

Added FareHarbor Waivers for EMEA-based clients

Updated Increase waiver signature limit to 300 per booking

Fixed Ensure when a customer has a combo discount in their cart and remove the first item in the combo, the pricing of the second item turns back to black, instead of staying red

2024-05-22

Updated Removed total price previews nag for T2 in APAC

2024-05-21

Added Nag for Online Pricing Fee Inclusion for all EMEA clients

Fixed Ensure waivers display on the manifest as expected

2024-05-20

Updated GetYourGuide availability webhook supports dynamic pricing. This means when the price in FareHarbor changes, a new trigger fires to GetYourGuide to update the price.

2024-05-17

Updated Better outline for selected availabilities while using the Availability Updater tool for accessibility reasons

2024-05-16

Added Duplicate a customer type (pricing and visibility) and its custom fields (pricing, logic, visibility) to another item

Updated Removed 2024 NPS survey nag

2024-05-15

Added FareHarbor Waivers Dashboard Changelog post

Added FareHarbor Product Innovations Webinar nag for director permission groups

2024-05-13

Added Availability schedule notes are now multi-line, supports markdown formatting, and has a 512 character limit

2024-05-08

Added FareHarbor Waivers – Help page

Added Total price previews nag for T2 in APAC

2024-05-07

Added Total price previews nag for T0/T1 in EMEA

2024-05-06

Added Price and schedule notes

Added Add 2024 NPS survey in alerts section for all Dashboards

Updated Changed ‘Filter items’ name to ‘Filter items by name or ID’ in the price sheet overview

2024-05-02

Added Expose company’s Google and TripAdvisor Reviews in the External API

Added New option to view ‘Online Payments’ in the Items table. Once enabled, it will show if an item has Deposits, Always collect card, Allow free bookings, and Collect booking fee only

Updated Show availability notes behind a tooltip on the Bookings calendar views (month, day, grid, timeline, etc.)

Updated Adds the item’s SKU in the item’s overview page beneath the item name, in the item’s side bar beneath the item’s name when expanded, and in parentheses after the item’s name when the side bar is collapsed

Updated Adds a link to resource’s setting page from the resource name column in the timeline view for resources in the booking calendar

2024-05-01

Added SEPA Direct Debit setup with new billing tab in Bank & Payments for Dashboards that process payments in Portugal, Italy, Spain, France, or Greece. – Help page

2024-04-30

Added New warning message when a user adds multiple duplicated date ranges with repeat values other than ‘none’ in the availability creator

Added ‘Usage’ filter/toggle to the display options in the Items table

Added ‘Future Availabilities’ and ‘Availability Schedules’ as display options under ‘Usage’ which, when selected, will show as columns in the Items table

Updated Added ‘ID’, ‘Online Bookability’, ‘Notifications’, and ‘Info & Policies’ to the column filter/toggle in the Items table

Updated Removed total price previews nag for T0/T1 in APAC

2024-04-29

Updated Hide the combo discount badge when none of the availabilities of the item listed have priced customer types

2024-04-25

Added New warning message when a user adds a duplicate time range in the availability creator

2024-04-24

Added “Enable Viator/GetYourGuide booking notes” Advanced company setting which allows the user to opt in/out of mapping fields to the booking & manifest notes

Updated Removed “inclusions” fields from Viator bookings that are being mapped to the booking and manifest

Updated Don’t auto-generate any admin report on this Admin Dashboard

2024-04-23

Feature Combos (upselling with discounts)

Updated Enable API invoicing for Dashboards that have Greece as the processor country

Updated Combo setting is now visible to non-FareHarbor admins in Advanced company settings > Bookings

2024-04-22

Updated Combine ‘Combo’ and ‘Combo discounts’ settings into ‘Combos’

2024-04-18

Updated Added “Inactive” badge for item and company level requirement groups

Updated Added “Inactive” badge for item and company level custom field groups

2024-04-17

Updated Add multiple date ranges when creating availabilities in the Creator View

Updated “Adult” customer type is considered for From prices in multiple languages for those companies that have Total Price Display enabled (currently APAC and some EMEA)

2024-04-16

Added Total price previews nag for T0/T1 in APAC

2024-04-15

Updated “Credit or debit card” payment option online is now just “Card payment”

Updated Removed the nag for 2SV

Updated Availability schedule rule form now allows up to 4 digits before the decimal point

2024-04-12

Added Ability to require the remaining balance payments to be paid in full with payment links

Updated Allow outside users to access company recovery phone

2024-04-11

Added ‘Show IDs for resource requirements’ filter in an item’s resource requirement group section

Updated For bookings with affiliates attached, we have a new warning message when a user tries to rebook that booking to a day where an affiliate rule is applied

Updated Expand the search functionality on the member table to include names and other characters besides just the member ID

2024-04-10

Updated Removed the “Plan your experience” label for retail items in the book form

Updated Filter out private or unlisted items from the GTTD feed

Updated Autofill single line text box, multiple line text box, checkbox, quantity dropdown, and dropdown custom fields for members based on previous bookings

Updated For Viator and GYG, we are adding common fields from the OTA booking to the FareHarbor booking notes like supplier note, comments, hotel name, pickup point, and more. (Currently in Beta. Please reach out to @sean.bartosewcz-fareharbor.com or @zack-fareharbor.com for any questions or concerns.)

2024-04-09

Fixed Affiliate Invoices for Australian clients are now ATO compliant

Updated When an availability is “Closed & Call to book” and has an affiliate rule applied, we now hide the availability to the affiliates instead of showing it on their calendar

Updated New External API endpoint retrieves all existing bookings with booking data by date

Updated ‘/items/?optimized=yes’ query parameter added to the items endpoint in the external API to receive the minimum amount of data

2024-04-05

Fixed Backend update to the configuration for 2SV (2-step verification) ensuring users are receiving codes as expected

Updated Change the ‘Name’ column in the resources table to ‘# Resources’

2024-04-04

Added Warning message on the direct book form and on the booking overview if there is an affiliate rule affecting the availability

2024-04-03

Added Custom Booking Webhook – Help page

Updated Users can create up to 20,000 availabilities, previously limited at 5,000

2024-04-01

Added Bookings fully paid to affiliate now show Paid in Full with an icon in their paid status badge

2024-03-28

Added FHDN Bookings Report provides affiliates a report on bookings associated made through the FHDN – Help page

Added FHDN Tax Invoices available for affiliates to view monthly commissions on bookings made through the FHDN – Help page

Updated Availability schedule rule defaults to repeating weekly

Updated New external API can now return data for a single item

2024-03-26

Added FareHarbor Waivers (in Beta)

Added Backend preparation for price previews in the small calendar

2024-03-25

Added Enable 2-step verification Nag for “director” level users on all Dashboards

2024-03-21

Added When rebooking, we now show a loading indicator that states “Capacities are still loading. This action may result in overbooking.”

Updated Resize toggle is available on an item’s listing page

2024-03-20

Added New filters, groups, and adds Invoice Total to the FHDN booking report (Filters: by company, by item, by cancellation status. Groupings: by company, by item)

2024-03-15

Added “See any illegal content? Report using this form” to the lightframe based on legal requirements by EU’s Digital Services Act (DSA)

Updated Enables SEPA debit feature by default for new Greek companies

2024-03-13

Updated Default option for campaign valid/blackout dates is now ‘valid date’

2024-03-11

Added Show member’s benefit summary in the book form

Updated In FareHarbor’s External API Items endpoint, by adding the query parameter require_future_availabilities=yes the response will show only items that have future availabilities

2024-03-06

Updated View the list of affiliates and items added to an affiliate rule on the table of affiliate rules page

2024-03-05

Added Combo discounts (in beta testing – do not use unless you’ve been given permission to do so by @taylor.glas-fareharbor.com and/or @zack-fareharbor.com)

2024-03-04

Updated Moved Basic Info, Photos, Health & Safety from the table of contents to tabs at the top of an item’s listing page

2024-02-27

Feature Booking importer (in beta testing – do not use unless you’ve been given permission to do so by @olivia.louie-fareharbor.com and/or @zack-fareharbor.com)

2024-02-23

Added Booking total, commission total, and invoice total are added back into affiliate invoices for ANZ clients

2024-02-21

Added Backend preparation for MFA (Multi-factor authentication)

2024-02-14

Updated Disallow user from selecting years before 2024 for FHDN invoices

Updated Dark mode is 80% opaque allowing the website to be visible behind the lightframe – Help page

Added Prevent check-in scanning members who use this benefit

2024-02-09

Added Backend preparation for Waivers

Updated Removed February 2024 planned maintenance notification

2024-02-08

Added Lock prices for total and invoice sheets – Help page

2024-02-06

Updated Remove character limit for member notes

2024-02-05

Updated Include activity log in Affiliate Rules

2024-02-02

Added February 2024 planned maintenance notification

2024-02-01

Updated Memorize calendar selected date when navigating, instead of defaulting to “today”

2024-01-31

Updated Show all FHDN invoices on the Admin Dashboard

2024-01-30

Added Ability to display if an availability has affiliate rules applied on the calendar view (Show affiliate rules indicator)

Updated SEPA direct debit to manually collect payments for Spain, France, and Italy Dashboards

2024-01-29

Added Backend preparation for FareHarbor Waiver

2024-01-26

Added Ability to setup SEPA on bank account creation with new setting “Use the same bank account for SEPA Direct Debit payments”

2024-01-25

Updated Updated verbiage on image upload icon to discourage users from uploading personal identifying information like IDs, passports, etc.

Updated Display minimum required warning when in the seat selector for online bookings

Updated Filter out archived customer types from CSV download file

2024-01-24

Fixed Ensure “Inactive” badge shows properly on the customer type in an item’s options & prices

2024-01-23

Updated Partially anonymize Admin user full name to dashboard users – Activities, Sonar, Manifest

Added “Enforce the maximum uses per availability across all of a member’s active memberships” setting in membership benefits (for catalinaexpress only)

2024-01-22

Added Allow importing multiple ranges per member for overlapping memberships

2024-01-17

Added Combine seat maps with overlapping time ranges

Updated Permanently restrict affiliates from booking items during a certain time period – allow ‘0’ day(s) before availability start date when filling out “Turn off rule and open capacity” when setting up an affiliate rule

Updated Require a minimum of iOS 11.0 for clients using the FareHarbor iOS app

2024-01-11

Added Overlapping Memberships (in beta testing – do not use unless you’ve been given permission to do so by @taylor.glas-fareharbor.com and/or @zack-fareharbor.com)

2024-01-09

Updated Improved strictness of our authorization API – a user will get an error if they try to send more than 1 request per second

2024-01-08

Updated Remove phone number, email address, name, and account holder from confirmation page

2024-01-02

Fixed Ensure the creation of activity when adding an outside user without a group defined

2023-12-19

Feature Availability Schedules – Help page

2023-12-18

Feature POS: Quick Bookings (in beta)

2023-12-14

Feature Lock prices (in beta)

Fixed Ensure availability headline is displayed correctly

2023-12-13

Updated Redesign and standardize labels and icons in the following areas in the Dashboard: booking/order/contact/membership overlays, rebooking, recent bookings, search bookings, and the activity log

2023-12-12

Updated Online Booking Funnel Updates (phase 2) – view all changes here

2023-12-11

Added Dashboard changelog update for Affiliate Rules

2023-12-07

Added ‘Payment Status’ column to the Payment Processing Documents report for FareHarbor admins

Fixed Ensure confirmation email statuses are displayed properly on the manifest when a dashboard has online cart enabled and a booking was created via an order

2023-12-06

Updated By default order affiliate rules alphabetically

Updated Twitter logo and name is now X on social media settings, follow-up emails, and profile pages

Updated Sofort can no longer be enabled

2023-12-05

Updated Adds activity information for FHDN invoice generation

2023-12-04

Updated Reduce font size of item name and item description for mobile view

Added Snow! ❄️

2023-11-30

Updated Eliminate last breadcrumb in the online booking funnel

Fixed Ensure company name displays properly in the FHDN invoices

2023-11-29

Updated Allow memberships to work with seat maps

2023-11-28

Updated Rename “Is a rebooking” to “Rebooking” in advanced reports

2023-11-27

Added “Hide past availabilities” filter on the manifest

Updated Limit membership duration to 999,999,999

2023-11-22

Updated Update format for affiliate invoices and end-customer receipts for Australia and New Zealand companies (in beta testing)

2023-11-16

Feature Booking importer (in internal testing – If you want to use this, please reach out to @olivia.louie-fareharbor.com, @rachel.chang-fareharbor.com, and @zack-fareharbor.com)

2023-11-15

Updated Admin notes now automatically has the following features: Outside users, dark mode, online rebooking, send confirmation email by default, send rebooked email by default, send cancellation email by default, online gift card redemption, and memberships

Added Price schedules keyboard shortcuts – (Shift + ←) and (Shift + →) will move to previous/next schedules in both the total schedule and invoice schedule sections

Fixed Ensures cart flyout looks as expected

2023-11-10

Added Refund reserve transfers view in Payouts & Refunds

2023-11-09

Feature Affiliate rules – Help page

Added Rebooking column in bookings report

2023-11-08

Feature Availability Schedules (in internal testing – If you want to use this, please reach out to @olivia.louie-fareharbor.com, @rachel.chang-fareharbor.com, and @zack-fareharbor.com)

Updated Item’s cancellation policy dropdown to be more descriptive

2023-11-02

Added Okta and Azure as single sign-on (SSO) providers

2023-11-01

Added Resources pagination

2023-10-31

Added “Load the dashboard calendar one week at a time” setting that improves load times of the bookings calendar

2023-10-23

Updated Moved the online language picker to the header

2023-10-12

Updated Limit gift card purchases up to 10,000 (in local currency)

2023-10-06

Fixed Ensure remove button on the customer card for online bookings appears properly when two-column layout is enabled

2023-10-04

Added Sales reports can now be filtered and grouped by “payment or refund” and is added as a column option

2023-10-02

Added New membership filter that allows filtering membership types, membership status, and time until expiration

Added 2024 calendar setup reminder for all companies

Updated Convert membership customer type options on the book form to radio buttons

2023-09-19

Fixed Ensure receipts and tickets print on their own page

2023-09-14

Updated Expose the online booking status of the availability in the external API

Added “Enable GetYourGuide Price over API” FH admin only checkbox

2023-09-12

Added Backend preparation for POS

Added Disputes center

Added Afterpay for Stripe-based companies in Australia and New Zealand

Fixed Ensure calculated tax is correct on a connected invoice sheet when tax is included

2023-09-11

Added Export member list into a CSV file

Added Viator channel mapping item-level setting

Added Channel Settings tab in item’s integrations section

Updated Move Apple Pay and Google Pay payment options below the Credit Card payment option

2023-09-06

Updated Membership benefits can apply to retail items

2023-08-31

Updated Backend preparation for Afterpay in New Zealand

2023-08-28

Updated To disable memberships, all active memberships need to be cancelled and all membership Items must be archived

Updated Remove link to benefit summary in all emails for any imported members

2023-08-24

Updated Show remove button (x) on all customer type cards added in the online book form

2023-08-22

Added Deferred membership start date

Updated “Channel Customer Types” and “Channel Options” columns added to the Channel Items table

2023-08-18

Fixed Custom fields are sorted in the order of creation on the manifest

Fixed Ensure the presence (eye) icon shows up properly

2023-08-16

Feature Option for the client to pay the booking fee (in beta testing – If you have a client that wants to use this, please reach out to @taylor.glas-fareharbor.com, @rachel.chang-fareharbor.com, and @zack-fareharbor.com)

2023-08-14

Added Warning message on booking flows indicating that a private/archived item will not appear in the flow

Added Show/hide toggle for inactive customer types in an item’s options and prices

2023-08-10

Added Two new creations for dropdown custom fields – import list from .CSV and create a sequence

2023-08-08

Added “is empty” and “is set” in the Availability Updater filter option for current crew

Updated Enables SEPA debit feature by default for new Portuguese companies

Fixed Ensures item count on customer types table and individual customer type views are accurate

2023-08-03

Updated Connected invoice sheets cannot be used while aggregate tax is enabled

2023-08-02

Added New “Device check-in status” for the FareHarbor app

Fixed Ensure digital wallet tickets don’t show start times for all day availabilities

2023-08-01

Added Warning message in a private or archived item’s bookability section suggesting to remove the item from booking flows

Fixed Ensures required custom fields look as expected

2023-07-31

Added Get Your Guide API pulls pricing from FareHarbor

Updated Optimized Webhook

2023-07-28

Fixed Ensure that a customer can complete their online cart booking when using gift cards and paying the remaining with a credit card

2023-07-27

Added Add and remove multiple customer types at once with the Availability Updater

Fixed Ensure headers are legible when invoices, manifests, etc. are downloaded

2023-07-26

Updated Replace and convert every PNG sprite icon with a SVG sprite icon

Fixed Decrease and improve cache duration for Google Ratings

2023-07-24

Updated Adds hint under the capacity field in the Availability Updater and when creating an availability to “leave empty to use resource capacity”

2023-07-21

Added Show/hide toggle for waiver status on the manifest

2023-07-20

Updated Append shortname for when an outside user sends a canned message

2023-07-19

Updated Replace “Paid to {company name}” with “Total paid” on printed receipts, online confirmation page, and confirmation emails

2023-07-18

Feature SEPA direct debit to manually collect payments for Portuguese Dashboards

Added “Country” dropdown custom field containing all the world’s countries islands, and territories

2023-07-17

Added “Automatically opt-in customers to text messages” and “Auto-send confirmation text message on booking” options for text messaging (SMS). NOTE: This feature is currently in beta testing. If you have a client that wants to use this, please reach out to @olivia.louie-fareharbor.com, @rachel.chang-fareharbor.com, and @zack-fareharbor.com

2023-07-13

Updated Auto-populate name when creating a new seat in Seat maps

Added Show item’s bookability to a booking flows reorder dropdown

Added Add rounded prices notice in alerts section for certain beta testers

Fixed Ensure the “Connected” badge is shown where applicable

2023-07-03

Added Duplicate custom field setups (pricing, logic, visibility) from an existing customer type to a new one in an item’s options & prices

2023-06-29

Added Backend preparation for “Affiliate rules”

2023-06-28

Added “Duplicate items” permission

2023-06-26

Added “Inactive” label for customer types not on any future availabilities

2023-06-22

Feature Rounded pricing (in beta testing)

2023-06-21

Added Add NPS survey in alerts section for all Dashboards

Updated Wherewolf waiver status

2023-06-08

Added Duplicate button for Memberships its settings and its benefits

2023-06-06

Updated “Card Reader Type” and “Card Reader” added as columns in the Sales report

2023-06-01

Added Dashboard changelog update for Memberships for Dashboards set to English

Fixed Updated error message when converting an item to memberships with existing customer types in Options & Prices

2023-05-24

Added New digital wallets setting – “Enable Apple Pay and Google Pay”

2023-05-23

Feature New option to have the invoice commission based off the total sheet that was used for the booking

2023-05-22

Added Google Things To Do channel mapping item-level setting

Updated Provide the effective price sheet rate used in the booking in the webhook

2023-05-16

Fixed Ensure members in demo mode are removed from the members list when taken out of demo mode

Fixed Ensure the renewal of a yearlong membership is for the correct year

2023-05-15

Added Membership column in the manifest

Added Membership ID is an option to be shown in the Contact column in the manifest

2023-05-12

Added Membership Benefit Uses Report

2023-05-11

Added Support EFTPOS in-person payments in Australia

2023-05-08

Added Dashboard changelog update for Tap to Pay on Android for companies in Australia, Canada, NZ, Singapore and the U.S.

2023-05-05

Feature Memberships

2023-05-04

Feature Afterpay for Stripe-based companies in Australia (in beta testing)

2023-05-01

Fixed Ensures taxes are applied to bookings as expected when a membership code is used

2023-04-27

Added Allow Dashboard users to customize which columns are visible in the Resources table

Added Usage columns in Resources table

Added Show the number of future availabilities requiring a resource in the resource’s settings

Updated Split the resource usage menu into separate sections for item-level requirements, company-level (shared) requirements, and archived requirements

2023-04-25

Added Customer type filter for availability updater

Fixed Ensures customer type options aren’t cut off on mobile when the list is too long

2023-04-20

Updated Changed order of the analytics so GA4 is at the top and UA is at the bottom

2023-04-18

Updated Bulk reapply resources on an availability for clients

Fixed Ensures digital wallet translation are correct

2023-04-17

Added Hide company-level confirmation notes on the item level

2023-04-13

Updated Improve performance for the online booking calendar

2023-04-10

Updated New webhook option that sends data when an item is updated

Fixed Ensure deleted customer types do not show above active customer types

2023-04-03

Updated Deprecated Cardflight integration on the iOS FareHarbor app

2023-03-27

Added Order ID column to advanced reports

Added “Repeating biweekly” option when creating availabilities

Updated Add “Skip contact email” and “Skip contact phone” permissions for affiliates

2023-03-24

Added Additional backend preparations for Afterpay

2023-03-22

Added GA4 Integration

Added New permission (“Create and edit analytics and tracking services”) to allow Dashboard users to add their GA4 measurement ID in the Analytics & Tracking section on their own

Updated Optimize the location and verbiage of the secured payment label in the online book form (in beta testing)

2023-03-20

Feature Campaign archiving

2023-03-16

Added Support ‘787’ and ‘939’ area codes for SMS messaging in the US

2023-03-15

Added Support Bancontact as a payment method for payment links

2023-03-14

Added New Bookings calendar display options “# booked into affiliate blocks” and “# available to book into affiliate blocks”

2023-03-13

Feature New option to have the invoice commission based off the total sheet that was used for the booking (in beta testing)

Added Support ‘445’ area code for SMS messaging in the US

Added Sortable customer type table

Updated Show Tax ID field for non-US companies (both charter and affiliate Dashboards)

2023-03-09

Fixed Ensure the user is able to rebook when the original booking was made without the contacts email and/or phone

2023-03-08

Added Notes column in the Affiliate table in settings (FH admin only)

2023-03-06

Feature Bulk reapply resources on an availability

2023-03-03

Added Allow creating multiple invoices at once

2023-03-02

Added Group by voucher in sales and bookings reports

2023-02-21

Fixed Ensure pricing on the booking overlay is black in color

2023-02-20

Updated Display online book form prices in black instead of blue (in beta testing)

Updated Removed February 2023 planned maintenance notification

2023-02-17

Added More backend preparations for Afterpay

2023-02-16

Added Duplicate button for channel items and their settings

Fixed In affiliate Dashboards, exclude ‘None’ when grouping by affiliate in a bookings report

2023-02-15

Added Translations for gift cards and disputes

2023-02-14

Fixed Only show the new help text “Your booking confirmation will be sent to example@example.com” for online bookings

Fixed ASN bookings now count toward the allotted affiliate block

2023-02-13

Added February 2023 planned maintenance notification

2023-02-09

Fixed Show booking IDs associated with retail items in the confirmation page for cart orders

2023-02-07

Added New help text “Your booking confirmation will be sent to example@example.com” when inputting email address for online bookings

2023-02-06

Updated Email notification content for accepted disputes

2023-02-03

Added New user notification option to receive a notification when a dispute is won, lost or accepted

Added Backend preparations for Afterpay

2023-02-01

Added New permission (“View other users”) to control what information users may view in other users’ profiles (username, email, and more)

2023-01-30

Added New permission “Create and edit analytics and tracking services” that allows Dashboard users to add GA4 in Analytics & Tracking (in beta testing)

Added Translated digital wallet ticket passes

Updated Upgrade to Django 4.1 (no user-facing changes)

2023-01-26

Updated Pending ‘disputes’ badge is now grey

2023-01-24

Feature Google ratings shown during the online booking process

Updated Removed the ‘book online’ and ‘Real-time availability’ headers on the booking calendar and calendar embed

Updated ‘Won dispute’ badge is now green

2023-01-23

Added “Drag to reorder” option for resources

Updated Bye snow! ?

Fixed Ensure that disabling any advanced settings does not disable any unintended features

2023-01-20

Fixed When printing all invoices, ensure that invoices for each affiliate are printed on separate pages

2023-01-19

Added Dashboard changelog update for digital wallet tickets

Updated ‘Lost dispute’ badge is now red

Fixed Ensure FH Admins can enable and disable advanced settings without receiving an error

2023-01-18

Feature Customizable gift card designs

Updated Save end user language preferences to local storage to ensure translations are displayed properly during online booking

Updated Include confirmation notes in digital wallet tickets instead of item description

2023-01-17

Fixed Ensures that the Dashboard processing fee updates accordingly based on the Dashboard currency

2023-01-12

Updated Upgrade to Django4 (no user-facing changes)

2023-01-11

Added “Skip contact email” and “Skip contact phone” permissions

2023-01-10

Updated Backend preparations for gift card designs

Fixed Hide “Change booking” and “Cancel booking” options in the confirmation email when viewing from the Dashboard

Fixed Ensure that when a user adds payment to a booking and the payment default setting is set to “Deposit payment,” the “Charge card” option is selected by default

2023-01-09

Updated Improve visibility for Adyen bank account status by showing ‘verified’ and ‘unverified’ in the Dashboard

2023-01-06

Added Support for Vue in the FareHarbor codebase (no user-facing changes)

Fixed Ensures the credit card expiration year options begin with the current year and extend up to the next 18 years

2023-01-05

Feature Digital wallet tickets: Allow customers to save QR tickets to their Apple/Google digital wallet from their booking confirmation, if the client has “Enable ticket-scanning check-in” enabled

2023-01-04

Updated Removed Optimizely as an option in Analytics & Tracking

Updated Standardize currency and formatting displays for online booking (e.g. CA$ -> CAD)

2022-12-22

Added Vipps for Adyen-based companies

2022-12-20

Feature Support for GA4 (in beta testing)

Updated Prohibit charter users from removing the FHDN affiliate from already created bookings or the Dashboard

Added Support ‘945’ area code for SMS messaging in the US

2022-12-19

Fixed Ensure no blank extra pages or tickets are printed for Boca tickets, booking receipts, and when printing the manifest

2022-12-15

Fixed Respect price schedule when an end customer rebooks online

2022-12-14

Updated Error messaging for gift card code redemption: ensures the user is typing in the code exactly as it appears

2022-12-12

Added Affiliate custom calendars

Added Backend preparations for GA4

Added Backend preparations for Google Reviews

2022-12-05

Added Snow! ❄️

2022-11-30

Fixed When printing the manifest or the bookings calendar, ensure check-in colors and item colors print in color

Fixed Ensures all clients on Stripe can refund successfully

2022-11-29

Added 2023 calendar setup reminder for all companies

2022-11-28

Added Make display options visible to affiliates when viewing the Bookings section

2022-11-23

Updated Require input of special characters (including dashes) when redeeming gift cards

2022-11-21

Added Additional check-in status colors

2022-11-17

Updated Only show dark mode logo area if dark mode is enabled

Fixed Replaced the “dynamic pricing” label with the ⚡️ emoji to ensure the FareHarbor app renders the schedule rule types properly

2022-11-15

Fixed Ensure private custom field drop down options show the lock symbol on iOS and Android

2022-11-14

Added Allow adding Channel API affiliates (Viator, Expedia, Get Your Guide, Google, and Website Travel) to the Dashboard when dynamic pricing is enabled

Added Compass link in “?” menu on the main toolbar

Updated Automatically force a refresh after 48 hours if a user has not taken action on the “Please refresh the page” message

Updated Move Help section to the “?” menu on the main toolbar

2022-11-11

Updated New validation to only allow dynamic pricing rules when a Dashboard has no affiliates

Updated Restrict users from modifying permission groups higher than theirs when they have the ‘create and edit other users’ permission enabled

Fixed Show affiliate name instead of the affiliate ID in the activity log

2022-11-09

Updated Allow online rebooking when deposits and/or payment links are enabled

2022-11-08

Updated Prohibit charter users from removing the FHDN affiliate from already created bookings or the Dashboard

2022-11-07

Fixed Ensure successful 3DS payments are correctly displayed in Stripe, with no duplicated/failed charges

2022-11-03

Updated Improve validation of EMV Device ID during Adyen onboarding process

2022-10-31

Fixed Address unnecessary errors for rebooked Viator bookings

2022-10-27

Added New permission that allows users to add, sort, remove, and verify bank accounts

Updated Restrict FareHarbor Admins from making changes to bank details (adding new banks, sorting, and verifying) for clients

2022-10-24

Updated If a previously-deleted affiliate is re-added to a Dashboard, use the same ID instead of creating a duplicate affiliation

Updated Allow creation of invoices for affiliates that have been deleted

Fixed Restore missing tabs under Settings > Translations

2022-10-21

Fixed Price previews: Stop showing the price on an item as “Free” when an availability has no future availabilities

2022-10-20

Added Allow displaying price previews per availability for online customers. NOTE: This feature is currently in beta testing. If you have a client that wants to use this, please reach out to @zack-fareharbor.com

Updated Append a “+”, if missing, to phone numbers from Expedia bookings

2022-10-19

Feature Dark mode for online booking

2022-10-13

Fixed When an affiliate is both hidden and active, show the active affiliation correctly when filtering reports

2022-10-12

Fixed Ensure item names are displayed properly on Google and Yahoo calendars when added from an end customer’s confirmation

2022-10-10

Added Dashboard changelog updates: language support for the FareHarbor app, online rebooking, digital wallet payment options

2022-10-05

Feature Part 1 of improvements to online booking translations (non-user-facing changes)

Fixed Ensure pre-existing promo codes with special characters (-, _, #, $, %) work as expected

2022-10-04

Added Promote Spark Virtual in alerts section for non-US Dashboards

2022-10-03

Added Translations in all supported languages for all native FareHarbor app screens (app settings, QR scanning Tap to Pay and EMV screens, and login steps)

Updated Add Revolut and remove Moneyou as a bank options for iDEAL payments with Adyen

Updated Remove Handelsbanken as a bank option for iDEAL payments with Stripe and Adyen

2022-09-29

Updated Improve search effectiveness for custom searches in the availability updater tool

Updated Increase queue threshold to 200 (Important information about how to talk to clients about queuing)

2022-09-28

Updated Do not process digital wallet payments if the card name is longer than 64 characters or postal code is longer than 32 characters

2022-09-27

Added New user notification option to only send cancelled booking notifications if the user is crew for the availability

Updated Improve Twilio configuration to better support text message/SMS deliverability

Fixed Ensure customers stay in the queue when verifying payment through Stripe with a 3DS card

2022-09-26

Added Translations for online rebooking, dynamic pricing rules, and other new text

Added Dashboard changelog update for Tap to Pay on iPhone

2022-09-22

Updated Limit the name on a signed Wherewolf waivers to 128 characters

2022-09-21

Updated Allow filtering the manifest by seating zone, seating group, and seat

2022-09-16

Updated Public headline filter in availability updater (fixed “None” option, added “Any” option)

2022-09-13

Fixed Remove outdated countries and add missing countries to the telephone country code list for both direct and online bookings

Fixed Remove outdated countries and add missing countries to the credit card country list for both direct and online bookings

Fixed Bookings maintain all signed waivers while being rebooked including through an API

2022-09-12

Fixed “Sign Waiver” button in Outlook

2022-09-07

Updated Online rebooking is now supported for PayPal bookings

Updated Improve cost calculation for companies using taxes included and discounts

2022-09-06

Updated Deprecate Tripadvisor Review Express for new Dashboards

2022-09-05

Updated Exclude customer types with unlimited capacity from counting towards the “spots filled” and “fullness” in dynamic price rules

2022-09-02

Added Updated Terms of Service alert (dismissable per user)

2022-09-01

Fixed ‘Call to book’ message for customer types on online book form

2022-08-29

Added Spark agenda and registration alert (dismissable per company)

2022-08-25

Added Show warning icon in channel mapping settings if a channel customer type mapping or channel option mapping hasn’t been added

2022-08-24

Fixed Ensure modified text is displayed in activity feeds (clicking “Show” previously displayed no text)

2022-08-23

Added Add support for Webpack (technical upgrade, non-user-facing)

Updated Change the color of “Change booking” and “Cancel booking” to blue in confirmation email and online confirmation page

Updated Update queuing verbiage to help prevent users from accidentally leaving the queue (English only, to be translated soon)

2022-08-18

Feature Tap to Pay on iPhone for US clients

Updated Include saved report name and note on PDF version of advanced reports

2022-08-16

Added Allow Dashboard users to open the seating tool when clicking on seating summary row in the manifest

Updated Automatically enable EMV chip card payments for US clients

Updated Simplify “Calendar of availability” verbiage to “Calendar”

Updated Convert “Browse by activity” and “Calendar of availability” to tabs

Updated Convert availability blocks to grid format in Search by Date view

Updated Visual updates to calendar availabilities like border, active, and hover colors

Updated Minor visual updates to online booking text and colors

Updated Change Health & Safety background color to grey when viewing an item’s online description

Fixed Remove tax rates and flat taxes from effective pricing of non-priceable custom fields

2022-08-12

Fixed Alignment of the PayPal button on the book form

2022-08-10

Best Practices When adding locations, look up Place IDs by business, establishment, or landmark name (instead of address)

Fixed Hide empty affiliate payments when printing receipts or tickets from an order

2022-08-04

Added Support for Norwegian krone (NOK) with Adyen as the payment processor

Updated Change payment option verbiage for Tap to Pay on iPhone from “Charge with NFC” to “Tap to Pay”

Fixed Total and fee amount calculations for rebooking online to a greater total and when the minimum booking fee is applied

Fixed Ensure check-in status color updates on the manifest without requiring a refresh

2022-08-03

Added Adjustment column on total price sheets

2022-08-02

Updated Added eligibility for payment links when a booking only has tax due

Fixed Don’t show “start date must be before end date” message when creating new availabilities more than than two years in the future

2022-07-26

Feature Online rebooking

Updated Increment numbers when duplicating seats

Fixed Overlapping ‘day of week’ checkboxes

2022-07-21

Added Support for FareHarbor in Welsh

Fixed Deleted customer types showing above active customer types

2022-07-14

Fixed Adding a new booking for a customer when price schedule rules have been deleted

2022-07-08

Added Dynamic capacity-based rules for price schedules

Updated Increase cut off time restriction to decrease errors in Viator

2022-06-30

Added External API: cancellation notes logic

2022-06-29

Updated Standardized usage columns

2022-06-27

Fixed Sonar updates for the transportation manifest

2022-06-23

Fixed Admin notes button on mobile

Updated Additional information added to Wherewolf activity log in the booking overview

2022-06-17

Added Support UUIDs in price schedule URLs

Added Official site badge checkbox for Google’s Things to Do

2022-06-14

Added Dynamic pricing rules in reports

Fixed Sonar updates to resource manifests

2022-06-08

Feature Apple Pay and Google Pay support for online bookings

Added Item and availability usage for company-level resource requirements

Fixed Branding query parameter for book buttons and embeds

Fixed Remove additional white space on printed manifest view

2022-06-07

Updated Standardize form field labels

Updated Improve Viator errors for availabilities

Updated Add links and more information when repricing a booking

2022-06-01

Updated Improvements to toolbars around the Dashboard

Added Support UUIDs in price sheet URLs

Fixed Error messaging for invoice sheet rates

Fixed Correct column headers with multiple invoice sheets

Fixed Waiver details and PDF links on bookings

Fixed Printing tickets and receipts from the manifest

2022-05-31

Updated Formatting for booking price and booking tax in analytics integrations

2022-05-25

Updated Include customer-level Smartwaiver custom fields on API bookings

2022-05-24

Added Deposits available with PayPal as default payment processor

2022-05-23

Updated Enable ‘Show amount due on receipt and confirmations’ on all new and existing Dashboards

2022-05-11

Updated Use price schedule UUID in book buttons & embeds

2022-05-10

Updated Conditionally show/hide ‘Devices’ tab

2022-05-06

Added Dynamic time-based rules for price schedules

Added Add UnionPay as a recognized card type

Updated Include whole booking-level Smartwaiver custom fields on API bookings

Updated Hide ‘Remove Waiver’ option for signed Wherewolf waivers

Fixed Bookings appearing unexpectedly on custom manifests

Fixed Preserve ref and full-items query parameters when prompted to log out

Fixed Include manifest summary rows in CSV exports

Fixed Show waiver data in manifest when waivers exist at customer-level

2022-04-28

Added Spark 2022 notification

Updated Custom field group usage verbiage

Updated Remove “created availability” activities in the recent activity feed

2022-04-26

Added Additional support for Bluetooth card readers in Europe

2022-04-25

Fixed Fixed rounding issue with online payment links

2022-04-22

Updated Additional required support for new version of Things to Do

Fixed Waiver summary in the manifest

2022-04-21

Updated Improvements to availability creation

Updated Translation improvements and fixes

2022-04-19

Added Item and future availability usage for company-level custom field groups

Updated Payment processor-specific help links

Fixed Remove auto-focus from promo code field

2022-04-15

Added Payment links available with PayPal as default processor

Added Show IDs option in company-level Resource Requirements

2022-04-12

Added Additional support for PayPal and payment links

Updated Custom Fields section updates

​​Fixed ‘Sticky’ sort options on availability overview

2022-04-08

Added Adyen – Activate in-person payments in Payment Setup Checklist

2022-04-07

Added Additional support for PayPal and deposits

Updated Remove hint field from new custom field creation

Updated Online booking accessibility improvements

2022-04-05

Updated Users & Permissions Advanced display options

Updated Display reordering bank accounts activity in more locations

2022-03-31

Feature Background image for online booking

Fixed Manifest only shows signed, attached Wherewolf waivers

Updated Support new version of Things to Do

2022-03-30

Feature Always show company logo throughout the booking process

Updated Improve labeling for archived resources and custom fields

Updated Show ‘Resource requirements’ tab when all resources are archived

Fixed Mark dashboard credit card payments correctly for 3DS2 exemption

2022-03-24

Updated Translation updates in Danish, Finnish

2022-03-22

Updated ‘Sticky’ display options in Settings

Updated ‘Added to Items’ column in Customer Type table

Updated Move ‘Drag to reorder’ option for items into advanced settings menu

Fixed Sonar on availability manifest

2022-03-17

Added ‘Columns’ menu for the customer types table

2022-03-15

Added New “show plural name” filter option for customer types

Updated Only ‘Message’ email type available for cancelled availabilities

2022-03-10

Updated Exclude timezone disclaimer from exported reports

Fixed Embed generator WordPress shortcode

2022-03-09

Updated Use price sheet UUID in book buttons & embeds

2022-03-08

Added Email notes for dropdown options

Added Timezone disclaimer in reports

Fixed Custom manifest filtering with deleted check-in statuses

2022-03-03

Updated Translation improvements and fixes

2022-02-28

Updated Remove “item price line” link

Fixed TripAdvisor Review Express text

Fixed Help text for affiliate total pricing and invoice pricing dropdowns

2022-02-24

Fixed Missing PayPal payment options during online booking

2022-02-22

Fixed Capturing holds on Adyen-based company Dashboards

2022-02-17

Fixed Date validation for price schedule rules

2022-02-14

Fixed Filter out failed payments from Sales reports

Added Cards support for Adyen

Fixed Remove an empty waiver section on confirmation emails and online bookings confirmation pages

2022-02-09

Added Online cancellation details in Admin Notes

2022-02-08

Added Custom field table view

Fixed Ensure uploaded images aren’t removed unexpectedly

2022-02-04

Added Re-trigger planned maintenance notification

2022-02-01

Fixed Planned maintenance notification dismissible on smaller phone screens

2022-01-31

Added February 2022 planned maintenance notification

2022-01-25

Feature Payment Processing Documents Report

Added New “Connections” section under the Advanced company settings

2022-01-20

Added GetYourGuide availability webhook setting for channel items

2022-01-14

Added Dashboard changelog updates

Added Translations for new features

2022-01-11

Added ‘Show usage’ option for custom fields

2022-01-04

Updated Translation fixes and improvements

Updated Update Terms of Service links

Fixed Character length validation in the Availability Updater for custom headlines

Added Expanding Adyen support to all countries using the euro