Private Events Feature Kit
Last updated: June 13, 2025
This page is dedicated to ensuring you have a full grasp and understanding of Private Events. This includes any and all pertinent materials to allow you to sell, talk about, and use this feature. If you have any questions, feel free to reach out to the Product Manager, Taylor Glas-Hochstettler and/or the Product Enablement Manager, Matthew Willi.
Feature Overview and Value Proposition
Private events is a new powerful tool designed to build and manage private, high-value bookings. From contract building, signing to payment schedules, collection, and custom tag(s) reporting. With this feature, clients can effortlessly manage private bookings directly in FareHarbor.
Designed specifically for private event management, this tool empowers operators to manage every aspect of high-value bookings within FareHarbor – from contract creation and payment processing to detailed ledger reporting. Unlike other reservation software providers offering simplified solutions, FareHarbor’s private event tool delivers an all-in-one, comprehensive solution with unmatched flexibility to accommodate each client’s unique setup. Transactions processed through private events are subject to an additional fee.
Value proposition: Unlock the full potential of private event bookings with our powerful solution. Streamline every step – from contract creation and proposal signing to payment collection and general ledger reporting. Experience effortless private event management in FareHarbor.
Target Audience
- Clients in NORAM
- Target leads for sales
- Target leads for account management – coming soon!
Selling Points
- Easy proposal and contract building: Create contracts and send proposals to your customers through the Dashboard, outlining booking and payment terms.
- Custom payment schedules and notifications: Build payment timelines to fit your needs. Our system automatically sends payment reminder emails to customers and keeps your staff updated with payment statuses.
- Precise resource allocation: Once the proposed terms and conditions are accepted, confidently secure the resources for your private event.
- Event management toolkit: Streamline event execution with printed Banquet Event Orders and Customer Sign-Off Forms. These key documents highlight essential details, confirm client expectations, and ensure an exceptional guest experience.
- General ledger & comprehensive reporting: Track expenses with custom tags, making it easy to group costs and manage vendor payouts. Report on payment statuses, sales, and revenue to get clear insights into your return on investment.
Client-Facing Resources and Documentation
- Unlocking Efficiency with Private Events – A Loom feature introduction
- Commercial deck (can be shown, not shared)
- Private events one pager (download and share as an attachment)
- Close email template – Pitch
- Close email template – Request Form
- AM business review slide
- Website landing page
- Blog: Experience seamless private event planning and management with FareHarbor’s new solution
- Selling points for online payments (vs. checks/cash)
Use Cases & Success Stories
- Success story: Cruise San Diego
- Use cases:
Internal Training Resources & Demo Dashboard
- General release side deck
- Private Events demo dashboard
- Live Build Team training: 2/13/25
- Support training, Europe: 2/26/25
- Support training, APAC: 2/27/25
- Support training, NORAM: 3/4/25
- Onboarding training, NORAM: 3/5/25
- Account Management training, NORAM: 3/10/25
- Booking and managing a private event – coming soon!
- Creating and managing a payment schedule – coming soon!
- Creating and managing a contract – coming soon!
Future Updates & Iterations
- Expansion to Europe and APAC
- Private event orders (booking multiple private events in one order)