Payouts
Last updated: August 26, 2021
Once your Payment Setup Checklist is complete, FareHarbor will automatically start depositing money to your bank account. Each deposit is called a payout.
Tracking payouts
You can track your daily payouts with the Payouts & Refunds report, located in the Reports section of your Dashboard. From this report, you can also review your pending payouts, refund reserve, and bank debits.
Learn more about the Payouts & Refunds report and read Frequently Asked Questions here.
Payout settings
We will work with you to ensure that your payout settings are configured the way you want them to be, including extra payment verification, keeping payouts until the availability has passed, and more.
Want more information about your payout settings? Feel free to contact our Support Team.
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Enabling the “Payout only after availabilities have ended” feature
Go to Advanced settings > Payments and select the checkbox next to Payout only after availabilities have ended.
Payout settings
This setting ensures that payouts for an availability will only be processed after that availability ends. This allows clients to automatically maintain funds in their FareHarbor Dashboard for refunds so that they can avoid manually keeping track of that payment in their Dashboard or within their bank account.
- Note: This setting is only available for Stripe-enabled Dashboards.
- This feature is best used for availabilities with duration greater than zero and that don’t use resources to determine length use (Lodging/Rentals). If you use this feature for these lodging/rentals setups, the Dashboard will read that the availability ends the same day it starts (because duration is 0) so it’s possible for customers to still be using the lodging or rental when the money is paid out.
- When this setting is enabled:
- Future payouts will be listed according to the days their activities are scheduled to take place. If a client has a rolling payouts window set, and future availabilities fall within that window, they will be paid out on the day of the rolling window (not the day of the availability).
- Future Bookings (bookings made for activities on future dates) will be scheduled to be paid out on the date of the activity in the “Future Payout” reports.
- Payouts for activities which have taken place in the past but have yet to pay out will be lumped together in the next available payout date.
Additional resources for explaining the Payout timeline to clients: