Internal Support Request Form

Clients can choose one or both of the following logic types. Please be as specific as possible. Please also make sure clients are maintaining manageable rules/setups. Clients can fill in this template — and you can attach it below.

Note: The client will be required to make a copy when they open the link.

• Partner Notification: We highly recommend clients notify their affiliates before enabling this. Some partner systems may not automatically pull the “Dynamic” price, which could affect their profit margins if they sell at a standard rate while the client expects a higher dynamic rate.
• API Partners (except Get Your Guide and Viator, which can use capacity-based dynamic rules): Partners connecting via API (usually labeled “-API” in the affiliate list) will continue to use a Standard/Fixed Price Sheet to ensure booking stability.