Welcome to the FareHarbor Sales Team!

Sales Training information

We hope you are enjoying the ride this week, and that you are feeling welcomed in the FareHarbor Ohana!

The first week is focused on understanding what FareHarbor is and how it works. During the second and third week (eight days), the training is going to be more Sales focused; from looking into how to reach out to potential clients, all the way to how to onboard them.

Some of the topics that are going to be covered:

• Conversions
• FareHarbor Pricing Model
• Cold Calling
• Lead identification
• Demoing FareHarbor
• Onboarding new clients

Organization of the training:

During the Sales Training, all the information about the sessions and the schedule is going to be added to your Google Calendar. Sessions will be led by the Sales Trainer, Sales Managers, and Senior AEs. In between training sessions, you’ll also have meetings with your Mentor to recap on the content you have learned, and get to know more about the day to day of an Account Executive. You’ll have additional time to work on Lessonly as well.

There are two main events at the end of the training:

• Pricing Pitch to the Director of Sales
• Giving a full demo to your manager

The first day:

Here’s what to expect on the first day of your Sales Training:

(This is an approximate schedule for the first day. Times are subject to change if needed. The most up to date version will always be the one in your Google Calendar)

• 9:30h to 11:00h – Welcome & Intro to Conversions. First, we’ll run through the training schedule for the week and general sales information. Then, we’ll start with online conversions: what they are, and how to present it to a potential client.
• 11:00h to 12:00h – Conversion Assignment. You’ll be given a short assignment related to conversions, and you will have this hour to prepare for it.
• 12:00h to 13:00h – Lunch.
• 13:00h to 14:30h – Pricing Pitch & Conversion Assignment. We’ll discuss your assignment, and we will look into FareHarbor’s pricing model and how to present it to potential clients.
• 14:30h to 16:00h – Intro to Close (our CRM). We’ll run through Close: what it is, how to set up your account, how to use it, etc.
• 16:00h to 17:00h – Group Mentor Session. You have already met your mentor, but during this meeting you are going to meet the other AEs and mentors in this group.

We are looking forward to welcoming you to the Sales Team and to start working together!