Processing Fee

• Standard is 1.9% + 30 cents, Min Booking Fee: 1.5

Taxes

• Enable taxes included
• Set Tax Name to “GST” at 10%

Two-column layout

• Australia requires merchants to clearly display any pricing changes or additions (like taxes and fees) alongside the original price. For this reason, we use an alternate book form layout for Australian companies that displays the pricing breakdown in a fixed sidebar.

• Enable this layout by going to advanced company settings > Bookings > “Use two-column layout for online booking”.

OB Training instructions

• Dashboard should be in English (Australia)

Payment Setup Checklist

• Stripe-hosted onboarding: Must be completed and verified before processing any payments.

• Bank Account Information: In Australia, instead of a Routing Number, we use BSB (Bank-State-Branch) number. This number is a six digit numerical code used to identify an individual branch of a financial institution in Australia.

• Billing method: A billing method needs to be added for us to charge for the API Fee. Moving forward, our team will not start mapping API Connections until a billing method is added to the dashboard.

Support phone number: +61 1800-951-984 (make sure the “Live with FareHarbor!” email you send to client contains this number!)

Processing Fee

• Standard is 2.2% + 30 cents, Min Booking Fee: 1

Separate taxes and fees for online bookings?

• Yes – this is the default on the Dash

Found in Settings > Advanced company settings (gear icon) > Bookings > Split Taxes and Fees in Pricing Breakdown.

OB Training instructions

• Once German has been added under Translations > Languages, check with client if Dashboard language should be German or English.

Payment Setup Checklist

• Stripe-hosted onboarding: Must be completed and verified before processing any payments.

Please note that all principal business owners and any additional owners who own at least 25% of the company need to provide their IDs.

• Bank Account Information: Austria is a member of the Single Euro Payments Area (SEPA) and as such uses International Bank Account Number (IBAN). The Country Code for Austria is AT and the IBAN should start with these two letters.

Support phone number: +43 720 883657 (make sure the “Live with FareHarbor!” email you send to client contains this number!)

Processing Fee

• Standard is 2.2% + 30 cents, Min Booking Fee: 1

Separate taxes and fees for online bookings?

• Yes – this is the default on the Dash

Found in Settings > Advanced company settings (gear icon) > Bookings > Split Taxes and Fees in Pricing Breakdown.

OB Training instructions

• Once French has been added under Translations > Languages, check with client if Dashboard language should be French.

Payment Setup Checklist

• Stripe-hosted onboarding: Must be completed and verified before processing any payments.

Please note that all principal business owners and any additional owners who own at least 25% of the company need to provide their IDs.

Bank Account Information: Belgium is a member of the Single Euro Payments Area (SEPA) and as such uses an International Bank Account Number (IBAN) . The Country Code for Belgium is BE and the IBAN should start with these two letters.

Support phone number: +32 78 259 193 (make sure the “Live with FareHarbor!” email you send to client contains this number!)

Processing Fee

• Standard is 2.2% + 0.50 BGN, Min Booking Fee: 2

Separate taxes and fees for online bookings?

• Yes – this is the default on the Dash

Found in Settings > Advanced company settings (gear icon) > Bookings > Split Taxes and Fees in Pricing Breakdown.

OB Training instructions

Payment Setup Checklist

• Stripe-hosted onboarding: Must be completed and verified before processing any payments.

Please note that all principal business owners and any additional owners who own at least 25% of the company need to provide their IDs.

Bank Account Information: Bulgaria is a member of the Single Euro Payments Area (SEPA) and as such uses an International Bank Account Number (IBAN). The Country Code for Bulgaria is BG and the IBAN should start with these two letters.

Support phone number: +31 20 24 55 495 (make sure the “Live with FareHarbor!” email you send to client contains this number!)

Processing Fee

• Standard is 2.7% + 30 cents, Min Booking Fee: 1.5

Separate taxes and fees for online bookings?

• Yes – this is the default on the Dash.

Found in Settings > Advanced company settings (gear icon) > Bookings > Split Taxes and Fees in Pricing Breakdown

OB Training instructions

• Dashboard should be in English (Canada)

Payment Setup Checklist

• Stripe-hosted onboarding: Must be completed and verified before processing any payments. The Client will be required to enter their full SIN number for their Personal Identification. The SIN is formatted as three groups of three digits (e.g. 123-456-789) and we can accept it for anyone connected to the business. If the client does not wish to provide their SIN number, they can upload a color copy of their Photo ID instead.

• Tax identification: For corporations, their tax identification number is their nine-digit Business Number (BN) issued by the Canada Revenue Agency (CRA). Corporations resident in Canada have income tax reporting obligations and are required to have a BN.

• Card on file: This is because we are unable to pull funds via ACH for non-US accounts. An ACH (Automated Clearing House) payment is essentially the ability to pull funds from a company’s bank account.

• Bank Account Information: For the Transit Number, enter a 5-digit branch number followed by a 3-digit institution number (for example, 12345-678).

Support phone number: 855-495-5551 (make sure the “Live with FareHarbor!” email you send to client contains this number!)

Processing Fee

• Standard is 2.2% + 30 cents, Min Booking Fee: 1

Separate taxes and fees for online bookings?

• Yes – this is the default on the Dash

Found in Settings > Advanced company settings (gear icon) > Bookings > Split Taxes and Fees in Pricing Breakdown.

Payment Setup Checklist

• Stripe-hosted onboarding: Must be completed and verified before processing any payments.

Please note that all principal business owners and any additional owners who own at least 25% of the company need to provide their IDs.

Bank Account Information: Croatia is a member of the Single Euro Payments Area (SEPA) and as such uses an International Bank Account Number (IBAN). The Country Code for Croatia is HR and the IBAN should start with these two letters.

Processing Fee

• Standard is 2.2% + 30 cents, Min Booking Fee: 1

Separate taxes and fees for online bookings?

• Yes – this is the default on the Dash

Found in Settings > Advanced company settings (gear icon) > Bookings > Split Taxes and Fees in Pricing Breakdown.

OB Training instructions

Payment Setup Checklist

• Stripe-hosted onboarding: Must be completed and verified before processing any payments.

Please note that all principal business owners and any additional owners who own at least 25% of the company need to provide their IDs.

Bank Account Information: Cyprus is a member of the Single Euro Payments Area (SEPA) and as such uses an International Bank Account Number (IBAN). The Country Code for Cyprus is CY and the IBAN should start with these two letters.

Support phone number: ++31 20 24 55 495 (make sure the “Live with FareHarbor!” email you send to client contains this number!)

Processing Fee

• Standard is 2.2% + 6.5 CZK, Min Booking Fee: 30

Separate taxes and fees for online bookings?

• Yes – this is the default on the Dash

Found in Settings > Advanced company settings (gear icon) > Bookings > Split Taxes and Fees in Pricing Breakdown

OB Training instructions

• Check with client if Dashboard should be in UK English or US English

Payment Setup Checklist

• Stripe-hosted onboarding: Must be completed and verified before processing any payments.

Please note that all principal business owners and any additional owners who own at least 25% of the company need to provide their IDs.

• Bank Account Information: The Czech Republic is a member of the Single Euro Payments Area (SEPA) and as such uses an International Bank Account Number (IBAN). The Country Code for the Czech Republic is CZ and the IBAN should start with these two letters.

Support phone number: +420 538 880 973 (make sure the “Live with FareHarbor!” email you send to client contains this number!)

Processing Fee

• Standard is 2.2% + 2.00 Danish Krone, Min Booking Fee: 10

Separate taxes and fees for online bookings?

• Yes – this is the default on the Dash

Found in Settings > Advanced company settings (gear icon) > Bookings > Split Taxes and Fees in Pricing Breakdown

OB Training instructions

• Check with client if Dashboard should be in UK English or US English

Payment Setup Checklist

• Stripe-hosted onboarding: Must be completed and verified before processing any payments.

Please note that all principal business owners and any additional owners who own at least 25% of the company need to provide their IDs.

• Bank Account Information: Denmark is a member of the Single Euro Payments Area (SEPA) and as such uses an International Bank Account Number (IBAN). The Country Code for Denmark is DK and the IBAN should start with these two letters.

Support phone number: +45 78 75 98 11 (make sure the “Live with FareHarbor!” email you send to client contains this number!)

Processing fee:

• Standard is 2.2% + 30 cents, Min Booking fee: 1

Separate taxes and fees for online bookings?

• Yes – this is the default on the Dash

Found in Settings > Advanced company settings (gear icon) > Bookings > Split Taxes and Fees in Pricing Breakdown.

OB Training instructions

Payment Setup Checklist

• Stripe-hosted onboarding: Must be completed and verified before processing any payments.

  • Please note that due to regulations and Stripe’s settings, clients must complete the Customer Verification and accept the Terms of Service before they can start receiving payments.

Important: All principal business owners and any additional owners who own at least 25% of the company need to provide their IDs.

Bank Account Information: Estonia is a member of the Single Euro Payments Area (SEPA) and as such uses an International Bank Account Number (IBAN). The Country Code for Estonia is EE and the IBAN should start with these two letters.

Support phone number: Currently there is no specific Support number for Estonia, please use Dutch number (+31 20 24 55 495) instead. Make sure the “Live with FareHarbor!” email you send to client contains this number!

Processing Fee

• Standard is 2.2% + 30 cents, Min Booking Fee: 1

Separate taxes and fees for online bookings?

• Yes – this is the default on the Dash

Found in Settings > Advanced company settings (gear icon) > Bookings > Split Taxes and Fees in Pricing Breakdown.

OB Training instructions

• Check with client if Dashboard should be in UK English or US English

Payment Setup Checklist

• Stripe-hosted onboarding: Must be completed and verified before processing any payments.

Please note that all principal business owners and any additional owners who own at least 25% of the company need to provide their IDs.

• Bank Account Information: Finland is a member of the Single Euro Payments Area (SEPA) and as such uses an International Bank Account Number (IBAN). The Country Code for Finland is FI and the IBAN should start with these two letters.

Support phone number: +358 3 410 91066 (make sure the “Live with FareHarbor!” email you send to client contains this number!)

Processing Fee

• Standard is 2.2% + 30 cents, Min Booking Fee: 1

Separate taxes and fees for online bookings?

• Yes – this is the default on the Dash

Found in Settings > Advanced company settings (gear icon) > Bookings > Split Taxes and Fees in Pricing Breakdown.

OB Training instructions

• Once French has been added under Translations > Languages, check with client if Dashboard language should be French.

Payment Setup Checklist

• Stripe-hosted onboarding: Must be completed and verified before processing any payments.

Please note that all principal business owners and any additional owners who own at least 25% of the company need to provide their IDs.

• Bank Account Information: France is a member of the Single Euro Payments Area (SEPA) and as such uses an International Bank Account Number (IBAN). The Country Code for France is FR and the IBAN should start with these two letters.

• Billing method: A billing method needs to be added for us to charge for the API Fee. Moving forward, our team will not start mapping API Connections until a billing method is added to the dashboard.

Support phone number: Currently there is no specific Support number for France, please use Dutch number (+31 30 249 2017) instead. Make sure the “Live with FareHarbor!” email you send to client contains this number!

Processing Fee

• Standard is 2.2% + 30 cents

Separate taxes and fees for online bookings?

• Yes – this is the default on the Dash

Found in Settings > Advanced company settings (gear icon) > Bookings > Split Taxes and Fees in Pricing Breakdown.

OB Training instructions

• Once German has been added under Translations > Languages, check with client if Dashboard language should be German.

Payment Setup Checklist

• Stripe-hosted onboarding: Must be completed and verified before processing any payments.

Please note that all principal business owners and any additional owners who own at least 25% of the company need to provide their IDs.

• Bank Account Information: Germany is a member of the Single Euro Payments Area (SEPA) and as such uses an International Bank Account Number (IBAN). The Country Code for Germany is DE and the IBAN should start with these two letters.

Support phone number: +49 32 213 232120 (make sure the “Live with FareHarbor!” email you send to client contains this number!)

Processing Fee

• Standard is 2.2%+ 30 cents

Separate taxes and fees for online bookings?

• Yes – this is the default on the Dash

Found in Settings > Advanced company settings (gear icon) > Bookings > Split Taxes and Fees in Pricing Breakdown.

OB Training instructions

• Once Greek has been added under Translations > Languages, check with client if Dashboard language should be Greek.

Payment Setup Checklist

• Stripe-hosted onboarding: Must be completed and verified before processing any payments.

Important: All principal business owners and any additional owners who own at least 25% of the company need to provide their IDs.

• Bank Account Information: Greece is a member of the Single Euro Payments Area (SEPA) and as such uses an International Bank Account Number (IBAN). The Country Code for Greece is GR and the IBAN should start with these two letters.

• Billing method: A billing method needs to be added for us to charge for the API Fee. Moving forward, our team will not start mapping API Connections until a billing method is added to the dashboard.

Support phone number: +30 21 1198 5407 (make sure the “Live with FareHarbor!” email you send to client contains this number!)

Processing Fee

• Standard is 3.3% + 2.35 cents, Min Booking Fee: 8

Separate taxes and fees for online bookings?

• Yes – this is the default on the Dash

Found in Settings > Advanced company settings (gear icon) > Bookings > Split Taxes and Fees in Pricing Breakdown.

OB Training instructions

• Check with client if Dashboard should be in UK English or US English

Payment Setup Checklist

• Stripe-hosted onboarding: Must be completed and verified before processing any payments.

Please note that all principal business owners and any additional owners who own at least 25% of the company need to provide their IDs.

• Bank Account Information: Combine the Clearing Code and the Branch Code with a hyphen to create the routing number (ex.: 123-456).

• Billing method: A billing method needs to be added for us to charge for the API Fee. Moving forward, our team will not start mapping API Connections until a billing method is added to the dashboard.

Support phone number: +852 3001 3611 (make sure the “Live with FareHarbor!” email you send to client contains this number!)

Processing Fee

• Standard is 2.2% + 85 HUF, Min Booking Fee: 400

Separate taxes and fees for online bookings?

• Yes – this is the default on the Dash

Found in Settings > Advanced company settings (gear icon) > Bookings > Split Taxes and Fees in Pricing Breakdown.

OB Training instructions

Payment Setup Checklist

• Stripe-hosted onboarding: Must be completed and verified before processing any payments.

Please note that all principal business owners and any additional owners who own at least 25% of the company need to provide their IDs.

Bank Account Information: Hungary is a member of the Single Euro Payments Area (SEPA) and as such uses an International Bank Account Number (IBAN). The Country Code for Hungary is HU and the IBAN should start with these two letters.

Support phone number: +31 20 24 55 495 (make sure the “Live with FareHarbor!” email you send to client contains this number!)

Processing Fee

• Standard is 2.2% + 30 cents, Min Booking Fee: 1

Separate taxes and fees for online bookings?

• Yes – this is the default on the Dash

Found in Settings > Advanced company settings (gear icon) > Bookings > Split Taxes and Fees in Pricing Breakdown.

OB Training instructions

• Check with client if Dashboard should be in UK English or US English

Payment Setup Checklist

• Stripe-hosted onboarding: Must be completed and verified before processing any payments.

Please note that all principal business owners and any additional owners who own at least 25% of the company need to provide their IDs.

Bank Account Information: Ireland is a member of the Single Euro Payments Area (SEPA) and as such uses an International Bank Account Number (IBAN). The Country Code for Ireland is IE and the IBAN should start with these two letters.

Support phone number: +353 76-888-6697 (make sure the “Live with FareHarbor!” email you send to client contains this number!)

Processing Fee

• Standard is 2.2% + 30 cents, Min Booking Fee: 1

Separate taxes and fees for online bookings?

• Yes – this is the default on the Dash

Found in Settings > Advanced company settings (gear icon) > Bookings > Split Taxes and Fees in Pricing Breakdown.

OB Training instructions

• Once Italian has been added under Translations > Languages, check with client if Dashboard language should be Italian.

Payment Setup Checklist

• Stripe-hosted onboarding: Must be completed and verified before processing any payments.

Please note that all principal business owners and any additional owners who own at least 25% of the company need to provide their IDs.

Bank Account Information: Italy is a member of the Single Euro Payments Area (SEPA) and as such uses an International Bank Account Number (IBAN). The Country Code for Italy is IT and the IBAN should start with these two letters.

• Billing method: A billing method needs to be added for us to charge for the API Fee. Moving forward, our team will not start mapping API Connections until a billing method is added to the dashboard.

Support phone number: +39 06 9480 5347 (make sure the “Live with FareHarbor!” email you send to client contains this number!)

Processing Fee

• Standard is 2.2%+ 30 cents, Min Booking Fee: 1

Separate taxes and fees for online bookings?

• Yes – this is the default on the Dash

Found in Settings > Advanced company settings (gear icon) > Bookings > Split Taxes and Fees in Pricing Breakdown.

OB Training instructions

Payment Setup Checklist

• Stripe-hosted onboarding: Must be completed and verified before processing any payments.

Important: All principal business owners and any additional owners who own at least 25% of the company need to provide their IDs.

• Bank Account Information: Latvia is a member of the Single Euro Payments Area (SEPA) and as such uses an International Bank Account Number (IBAN). The Country Code for Latvia is LV and the IBAN should start with these two letters.

Support phone number: Currently there is no specific Support number for Latvia, please use Dutch number (+31 20 24 55 495) instead. Make sure the “Live with FareHarbor!” email you send to client contains this number!

Processing Fee

• Standard is 2.2% + 30 cents, Min Booking Fee: 1

Separate taxes and fees for online bookings?

• Yes – this is the default on the Dash

Found in Settings > Advanced company settings (gear icon) > Bookings > Split Taxes and Fees in Pricing Breakdown.

OB Training instructions

Payment Setup Checklist

• Stripe-hosted onboarding: Must be completed and verified before processing any payments.*

Important: All principal business owners and any additional owners who own at least 25% of the company need to provide their IDs.

• Bank Account Information: Lithuania is a member of the Single Euro Payments Area (SEPA) and as such uses an International Bank Account Number (IBAN). The Country Code for Lithuania is LT and the IBAN should start with these two letters.

Support phone number: Currently there is no specific Support number for Lithuania, please use Dutch number (+31 20 24 55 495) instead. Make sure the “Live with FareHarbor!” email you send to client contains this number!

Processing Fee

• Standard is 2.2% + 30 cents, Min Booking Fee: 1

Separate taxes and fees for online bookings?

• Yes – this is the default on the Dash

Found in Settings > Advanced company settings (gear icon) > Bookings > Split Taxes and Fees in Pricing Breakdown.

OB Training instructions

• Once French and German have been added under Translations > Languages, check with client if Dashboard language should be French, German, or English.

Payment Setup Checklist

• Stripe-hosted onboarding: Must be completed and verified before processing any payments.

Please note that all principal business owners and any additional owners who own at least 25% of the company need to provide their IDs.

• Bank Account Information: Luxembourg is a member of the Single Euro Payments Area (SEPA) and as such uses an International Bank Account Number (IBAN). The Country Code for Luxembourg is LU and the IBAN should start with these two letters.

Support phone number: Currently there is no specific Support number for Luxembourg, please use Dutch number (+31 20 24 55 495) instead. Make sure the “Live with FareHarbor!” email you send to client contains this number!

Processing Fee

• Standard is 2.2% + 30 cents, Min Booking Fee: 1

Separate taxes and fees for online bookings?

• Yes – this is the default on the Dash

Found in Settings > Advanced company settings (gear icon) > Bookings > Split Taxes and Fees in Pricing Breakdown.

OB Training instructions

Payment Setup Checklist

• Stripe-hosted onboarding: Must be completed and verified before processing any payments.

Please note that all principal business owners and any additional owners who own at least 25% of the company need to provide their IDs.

Bank Account Information: Malta is a member of the Single Euro Payments Area (SEPA) and as such uses an International Bank Account Number (IBAN). The Country Code for Malta is MT and the IBAN should start with these two letters.

Support phone number: +31 20 24 55 495 (make sure the “Live with FareHarbor!” email you send to client contains this number!)

Processing Fee

• Standard is 3.6% + 3 pesos, Min Booking Fee: 20

Separate taxes and fees for online bookings?

• Yes – this is the default on the Dash

Found in Settings > Advanced company settings (gear icon) > Bookings > Split Taxes and Fees in Pricing Breakdown.

OB Training instructions

• Once Spanish has been added under Translations > Languages, check with client if Dashboard language should be Spanish.

Make sure to request a copy of the official ID for the legal representative of the company in order to complete the ID verification process for non-US accounts.

We require for every company to work with FH to have a valid Liability Insurance covering the company. A copy of the certificate of insurance in order to complete the OB Process is required. The minimum amount required for the insurance policy may vary depending on the type of activity and risk associated with it. More information on this TBD.

Payment Setup Checklist

• Stripe-hosted onboarding: Must be completed and verified before processing any payments.

• Business Tax Identifier: This is the Client’s RFC (Registro Federal de Contribuyents).

• Bank Account Information: Mexico uses a CLABE number as their bank account information.

• Billing method: For MX MXN dashboards, a billing method needs to be added for us to charge for the API Fee. Moving forward, our team will not start mapping API Connections until a billing method is added to the dashboard.

Support phone number: +52 33 4160 0994 (local) (make sure the “Live with FareHarbor!” email you send to client contains this number!)

Processing Fee

• Standard is 2.2% + 30 cents, Min Booking Fee: 1

Separate taxes and fees for online bookings?

• Yes – this is the default on the Dash

Found in Settings > Advanced company settings (gear icon) > Bookings > Split Taxes and Fees in Pricing Breakdown.

iDeal: Alternative Payment Method (APM) enabled for Dutch Clients. Processing fee is €0.29 cents.

OB Training instructions

• Check with client if Dashboard should be in UK English or US English.

Payment Setup Checklist

• Stripe-hosted onboarding: Must be completed and verified before processing any payments.

Please note that all principal business owners and any additional owners who own at least 25% of the company need to provide their IDs.

• Bank Account Information: The Netherlands is a member of the Single Euro Payments Area (SEPA) and as such uses an International Bank Account Number (IBAN). The Country Code for the Netherlands is NL and the IBAN should start with these two letters.

Support phone number: +31 20 24 55 495 (make sure the “Live with FareHarbor!” email you send to client contains this number!)

Processing Fee

• Standard is 2.4 % + 30 cents New Zealand Dollar, Min Booking Fee: 1.5

Taxes

• Enable taxes included
• Set Tax Name to “GST” at 15%

Two-column layout

As with Australia, New Zealand requires merchants to clearly display any pricing changes or additions (like taxes and fees) alongside the original price. For this reason, we use an alternate book form layout that displays the pricing breakdown in a fixed sidebar.

Enable this layout by going to advanced company settings > Bookings > “Use two-column layout for online booking”.

OB Training instructions

• Dashboard should be in English (Australia)

Payment Setup Checklist

• Stripe-hosted onboarding: Must be completed and verified before processing any payments.

Please note that all principal business owners and any additional owners who own at least 25% of the company need to provide their IDs.

• Bank Account Information: Typically, banks present the account number in the string format xx-xxxx-xxxxxxx-xxx. Please see below how to enter this information, using the example AA-BBBB-3456789-YZZ. This can be input directly into the Dashboard as follows:

• Billing method: A billing method needs to be added for us to charge for the API Fee. Moving forward, our team will not start mapping API Connections until a billing method is added to the dashboard.

Support phone number: +64 9-887-8472 (local) (make sure the “Live with FareHarbor!” email you send to client contains this number!)

Processing Fee

• Standard is 2.3% + 3.00 Norwegian Kroner, Min Booking Fee: 15

Separate taxes and fees for online bookings?

• Yes – this is the default on the Dash

Found in Settings > Advanced company settings (gear icon) > Bookings > Split Taxes and Fees in Pricing Breakdown.

OB Training instructions

• Check with client if Dashboard should be in UK English or US English.

Payment Setup Checklist

• Stripe-hosted onboarding: Must be completed and verified before processing any payments.

Please note that all principal business owners and any additional owners who own at least 25% of the company need to provide their IDs.

Bank Account Information: Norway is a member of the Single Euro Payments Area (SEPA) and as such uses an International Bank Account Number (IBAN). The Country Code for Norway is NO and the IBAN should start with these two letters.

Support phone number: Currently there is no specific Support number for Norway, please use Dutch number (+31 20 24 55 495) instead. Make sure the “Live with FareHarbor!” email you send to client contains this number!

Processing Fee

• Standard is 2.2% + 1 złoty, Min Booking Fee: 5

Separate taxes and fees for online bookings?

• Yes – this is the default on the Dash

Found in Settings > Advanced company settings (gear icon) > Bookings > Split Taxes and Fees in Pricing Breakdown.

OB Training instructions

• Once Polish has been added under Translations > Languages, check with client if Dashboard language should be Polish.

Payment Setup Checklist

• Stripe-hosted onboarding: Must be completed and verified before processing any payments.

Important: All principal business owners and any additional owners who own at least 25% of the company need to provide their IDs.

• Bank Account Information: Poland is a member of the Single Euro Payments Area (SEPA) and as such uses an International Bank Account Number (IBAN). The Country Code for Poland is PL and the IBAN should start with these two letters.

Support phone number: +48 81 884 72 03 (make sure the “Live with FareHarbor!” email you send to client contains this number!)

Processing Fee

• Standard is 2.2% + 30 cents, Min Booking Fee: 1

Separate taxes and fees for online bookings?

• Yes – this is the default on the Dash

Found in Settings > Advanced company settings (gear icon) > Bookings > Split Taxes and Fees in Pricing Breakdown.

OB Training instructions

• Once Portuguese has been added under Translations > Languages, check with client if Dashboard language should be Portuguese.

Payment Setup Checklist

• Stripe-hosted onboarding: Must be completed and verified before processing any payments.

Please note that all principal business owners and any additional owners who own at least 25% of the company need to provide their IDs.

• Bank Account Information: Portugal is a member of the Single Euro Payments Area (SEPA) and as such uses an International Bank Account Number (IBAN). The Country Code for Portugal is PT and the IBAN should start with these two letters.

• Billing method: A billing method needs to be added for us to charge for the API Fee. Moving forward, our team will not start mapping API Connections until a billing method is added to the dashboard.

Support phone number: +351 308 805 485 (make sure the “Live with FareHarbor!” email you send to client contains this number!)

Processing Fee

• Standard is 2.2% + 1 RON, Min Booking Fee: 5

Separate taxes and fees for online bookings?

• Yes – this is the default on the Dash

Found in Settings > Advanced company settings (gear icon) > Bookings > Split Taxes and Fees in Pricing Breakdown.

OB Training instructions

Payment Setup Checklist

• Stripe-hosted onboarding: Must be completed and verified before processing any payments.

Please note that all principal business owners and any additional owners who own at least 25% of the company need to provide their IDs.

Bank Account Information: Romania is a member of the Single Euro Payments Area (SEPA) and as such uses an International Bank Account Number (IBAN). The Country Code for Romania is RO and the IBAN should start with these two letters.

Support phone number: +31 30 249 2017 (make sure the “Live with FareHarbor!” email you send to client contains this number!)

Processing Fee

• Standard is 3.3% + 50 cents, Min Booking Fee: 1.5

Separate taxes and fees for online bookings?

• Yes – this is the default on the Dash Found in Settings > Advanced company settings (gear icon) > Bookings > “Split Taxes and

Found in Settings > Advanced company settings (gear icon) > Bookings > Split Taxes and Fees in Pricing Breakdown.

OB Training instructions

• Check with client if Dashboard should be in UK English or US English.

Payment Setup Checklist

• Stripe-hosted onboarding: Must be completed and verified before processing any payments.

Please note that all principal business owners and any additional owners who own at least 25% of the company need to provide their IDs.

Bank Account Information: Combine the Bank Code and the Branch Code with a hyphen to create the routing number (ex.: 1234-567).

• Billing method: A billing method needs to be added for us to charge for the API Fee. Moving forward, our team will not start mapping API Connections until a billing method is added to the dashboard.

Support phone number: +65 3138 2451 (local) (make sure the “Live with FareHarbor!” email you send to client contains this number!

Processing Fee

• Standard is 2.2% + 30 cents, Min Booking Fee: 1

Separate taxes and fees for online bookings?

• Yes – this is the default on the Dash

Found in Settings > Advanced company settings (gear icon) > Bookings > Split Taxes and Fees in Pricing Breakdown.

OB Training instructions

• Once Spanish has been added under Translations > Languages, check with client if Dashboard language should be Spanish (Catalan is also available).

Payment Setup Checklist

• Stripe-hosted onboarding: Must be completed and verified before processing any payments.

Please note that all principal business owners and any additional owners who own at least 25% of the company need to provide their IDs.

Bank Account Information: Spain is a member of the Single Euro Payments Area (SEPA) and as such uses an International Bank Account Number (IBAN). The Country Code for Spain is ES and the IBAN should start with these two letters.

• Billing method: A billing method needs to be added for us to charge for the API Fee. Moving forward, our team will not start mapping API Connections until a billing method is added to the dashboard.

Support phone number: +34 93 122 50 82 (make sure the “Live with FareHarbor!” email you send to client contains this number!)

Processing Fee

• Standard is 2.2% + 30 cents, Min Booking Fee: 1

Separate taxes and fees for online bookings?

• Yes – this is the default on the Dash

Found in Settings > Advanced company settings (gear icon) > Bookings > Split Taxes and Fees in Pricing Breakdown.

OB Training instructions

Payment Setup Checklist

• Stripe-hosted onboarding: Must be completed and verified before processing any payments.

Important: All principal business owners and any additional owners who own at least 25% of the company need to provide their IDs.

Bank Account Information: Slovakia is a member of the Single Euro Payments Area (SEPA) and as such uses an International Bank Account Number (IBAN). The Country Code for Slovakia is SK and the IBAN should start with these two letters.

Support phone number: Currently there is no specific Support number for Slovakia, please use Dutch number (+31 20 24 55 495) instead. Make sure the “Live with FareHarbor!” email you send to client contains this number!

Processing Fee

• Standard is 2.2% + 30 cents, Min Booking Fee: 1

Separate taxes and fees for online bookings?

• Yes – this is the default on the Dash

Found in Settings > Advanced company settings (gear icon) > Bookings > Split Taxes and Fees in Pricing Breakdown.

OB Training instructions

Payment Setup Checklist

• Stripe-hosted onboarding: Must be completed and verified before processing any payments.

Important: All principal business owners and any additional owners who own at least 25% of the company need to provide their IDs.

Bank Account Information: Slovenia is a member of the Single Euro Payments Area (SEPA) and as such uses an International Bank Account Number (IBAN). The Country Code for Slovenia is SI and the IBAN should start with these two letters.

Support phone number: Currently there is no specific Support number for Slovenia, please use Dutch number (+31 20 24 55 495) instead. Make sure the “Live with FareHarbor!” email you send to client contains this number!

Processing Fee

• Standard is 2.2% + 3.00 Swedish Krona, Min Booking Fee: 15

Separate taxes and fees for online bookings?

• Yes – this is the default on the Dash

Found in Settings > Advanced company settings (gear icon) > Bookings > Split Taxes and Fees in Pricing Breakdown.

OB Training instructions

• Check with client if Dashboard should be in UK English or US English.

Payment Setup Checklist

• Stripe-hosted onboarding: Must be completed and verified before processing any payments.

Please note that all principal business owners and any additional owners who own at least 25% of the company need to provide their IDs.

Bank Account Information: Sweden is a member of the Single Euro Payments Area (SEPA) and as such uses an International Bank Account Number (IBAN). The Country Code for Sweden is SE and the IBAN should start with these two letters.

Support phone number: +46 40 688 76 38 (make sure the “Live with FareHarbor!” email you send to client contains this number!)

Processing Fee

• Standard is 2.7% + 0.30 Swiss francs, Min Booking Fee: 1.25

Separate taxes and fees for online bookings?

• Yes – this is the default on the Dash

Found in Settings > Advanced company settings (gear icon) > Bookings > Split Taxes and Fees in Pricing Breakdown.

OB Training instructions

• Once French and German have been added under Translations > Languages, check with client if Dashboard language should be French, German, or English.

Payment Setup Checklist

• Stripe-hosted onboarding: Must be completed and verified before processing any payments.

Please note that all principal business owners and any additional owners who own at least 25% of the company need to provide their IDs.

Bank Account Information: Switzerland is a member of the Single Euro Payments Area (SEPA) and as such uses an International Bank Account Number (IBAN). The Country Code for Switzerland is CH and the IBAN should start with these two letters.

Support phone number: +41 61 539 13 00 (make sure the “Live with FareHarbor!” email you send to client contains this number!)

Processing Fee

• Standard is 2.7% + 1 AED , Min Booking Fee: 5 AED

Separate taxes and fees for online bookings?

• Yes – this is the default on the Dash

Found in Settings > Advanced company settings (gear icon) > Bookings > Split Taxes and Fees in Pricing Breakdown.

OB Training instructions

• Stripe-hosted onboarding: Must be completed and verified before processing any payments. Please note that all principal business owners and any additional owners who own at least 25% of the company need to provide their IDs.

The following business structures are currently supported in the UAE:

• Sole establishments
• Branches of sole establishments
• Free zone establishments
• LLCs
• Branches of LLCs
• Free zone LLCs

Bank Account Information:

Support phone number: ++31 20 24 55 495 (make sure the “Live with FareHarbor!” email you send to client contains this number!)

Processing Fee

• Standard is 2.2% + 30 pence, Min Booking Fee: 1

Separate taxes and fees for online bookings?

• Yes – this is the default on the Dash

Found in Settings > Advanced company settings (gear icon) > Bookings > Split Taxes and Fees in Pricing Breakdown.

OB Training instructions

• Dashboard should be in UK English

Payment Setup Checklist

• Stripe-hosted onboarding: Must be completed and verified before processing any payments.

Please note that all principal business owners and any additional owners who own at least 25% of the company need to provide their IDs.

Bank Account Information: The information required for UK-based bank accounts depends on the currency being used. EUR-denominated UK bank accounts and some countries that support UK-based GBP accounts may need to provide IBAN information instead of an account number and sort code.

OR:

Support phone number: +44 800 011 9152 (make sure the “Live with FareHarbor!” email you send to client contains this number!)