Connectivity Slack Glossary
Last updated: May 5, 2025
This page is a directory of relevant global and Connectivity specific FareHarbor Slack channels, including a description of their purpose and the direct access link.
Please note: If you are redirected to #lounge instead of the expected room, it is likely that it is a private room. If that is the case, ask your manager to add you to the room.
Global Rooms
#ambulance – Announcements of any issues with FareHarbor and its partners that power it (for example if Stripe is having issues processing cards)
#api-idea-box – (Private Room) – Communication of bugs, errors, new features and questions between Connectivity and Apiary teams
#api-partyparty – (Private Room) – Sharing fun updates between Connectivity and Strategic Partnerships
#builders – Live Builders room (you will be alerted here once a live build that you submit is complete)
#connectivity – Questions regarding APIs (like Viator, GetYourGuide, Musement or Google Things to do, etc)
#connectivity-chat – (Private Room) – Informal communication about day-to-day and office days for Connectivity
#connectivity-extapi – (Private Room) – Communication regarding the External API between Connectivity and Strategic Partnerships
#connectivity-questions – (Private Room) A place to ask questions about your day-to-day work or get an extra pair of eyes on something you’re working on. Anyone can post and answer!
#connectivity-team (Private Room) – Global Connectivity team communication
#connectivity-updates – (Private Room) – Major API or Process updates from management to Connectivity
#product-updates– Updates to FareHarbor’s Dashboard features
#strategicpartners-affiliates– Communication involving distributions third-party partners that help our clients grow and enhance their business, and any affiliate related questions/comments will be posted in this channel
#tickets – This room is used to show what tickets come into the Support queue
Americas Rooms
#denver_co (Private Room) – Office announcements
#noram – Regional updates
#noram-highlightreel – Shoutouts for achievements in the region
APAC Rooms
#apac (Private Room) – Office announcements
#apac_questionqueue – For questions relevant to all teams in APAC
#apac-highlightreel – Shoutouts for achievements in the region
Europe Rooms
#amsterdam – Office announcements
#europe – Regional updates
#europe_highlightreel – Shoutouts for achievements in the region
Bonus Rooms
#industry-news – To share articles and updates regarding the tour & activity industry
#tilt – “Today I Learned That” – share new things you have learned about FareHarbor and learn from others
#bug-reports – Report any issues within FareHarbor
#softwarepartnerships – Questions regarding software partnerships