Managing Channel Apps
Last updated: May 5, 2025
Partners displayed on the FareHarbor Connect page and applications using the FareHarbor External API can be managed directly from from the FH Admin company, under Settings > Build > Integrations.

Adding a Channel App
Note: Admins must have the permission Create and edit Channel Platform configuration for companies in order to add and edit channel applications.
- Click Add Channel App
Enter the following information:
- Name: The name of the company/channel (e.g. Google Analytics)
- SKU: The internal identifier for the channel (e.g. googleanalytics)
- Description: The description will be displayed to clients on their FareHarbor Connect page, so make sure it accurately describes the service offered.
Deactivate app: If needed, check this box to deactivate the app upon creation (for example, if you do not want to allow requests until a certain point in time).
- Enable Connect: Check this box if you want the company to be visible to clients with FareHarbor Connect.
- Upload a logo image
- Click Create
The new Channel App will be added to the list, and an API key will be automatically generated.
Adding a Channel App company

Adding a company to the Channel App allows access for users of that company.
If the company is an affiliate company, e.g. ‘veltra’, requests can be made for partners of that company (for example, veltra’s users can make requests for partners of veltra).
If the company is a charter company, e.g. ‘pacificwhale’, requests can be made for that company, by users of that company (for example, pacificwhale’s users can make requests for pacificwhale).
If the company is both an affiliate and a charter, e.g. ‘sailingcat’, requests can be made for both partners of that company, and for that company (for example, sailingcat’s users can make requests for sailingcat’s partners and for sailingcat.)
Activating, deactivating, or deleting a Channel App
When an app is deactivated, any requests using the API key will be rejected. When an app is deleted, its API key will no longer be active, and you will have to create a new key if the Channel App gets re-added later.
To deactivate or delete a Channel App, click Edit next to its name, then go to the Settings tab.
