Managing an item’s listing

The Basic Info section of the item’s listing includes all of the item’s core information, including:

• Name (required): The item name that appears to your customers.
• SKU: A shortened version of the item name, used only in your Dashboard and not displayed to customers.
• Location: Specific location for your item.
• Headline: A short note or description displayed under the item name. This headline will appear on every availability for this item.
  Want to set headlines on specific availabilities? Read more about managing availability headlines.

• Description: An important part of your online booking process that communicates what an item is to your customers. The more interesting and helpful this information is, the more likely a customer is to book your activities.

  Tip: Not sure what to include in your description? See our tips for writing effective item descriptions.

• External URL: If you have suggested items set up, you can enter a specific URL to direct customers to when they choose this item (for example, a detailed page on your website).

You can edit and preview changes to all of this information from the Basic Info section of your Dashboard. To edit your item’s listing:

1. Go to the Items section in your Dashboard and select the item you want to update.
2. Go to Settings > Listing > Basic Info.

3. Update the desired content in the appropriate box.

   Optional: Use Markdown to add formatting to your description.

4. Select Save. A preview of your edits will reflect your changes.

Depending on your website layout, item photos can be displayed in several different locations, whether directly on your homepage, on individual item pages, or in your book form. High-quality photos of customers enjoying your activities is a great way to boost your online bookings!

Item photos will be shown in a gallery in the item’s listing, and selecting the photo will open a full sized version. As customers check out, they will see the item’s primary photo along with the item name, date and time, and any headlines.

Wherever a photo is displayed, customers can select the photo to open a full-sized version of the image. Whether they are browsing the photo gallery in the item’s description, or checking the primary photo one last time before checking out, high-quality, interesting item photos can help ensure customers book your item.

Adding photos

To add photos to an item:

1. Go to the Items section in your Dashboard and select the item you’d like to update.
2. Go to Settings > Listing > Photos.
3. Select Upload photo.

4. Drag your photo into the box marked Drag file here, or select Choose file to choose a photo from your computer.

   Optional: Select Edit to crop or position the photo. Note that cropping only applies to the display of the thumbnail and customers will still be able to see the full image if they select a photo while browsing.

5. Select Add photo.

The first photo in the list will be the item’s main photo, which will be displayed as customers browse your activities and as the item’s thumbnail as customers check out. Try to choose a photo that accurately represents your activity while grabbing customers’ attention.

Any additional photos for your item will be shown in a slideshow format when a customer views the item on your website. These photos can be a good way to give your customers a well-rounded view of your activity beyond your main photo.

Deleting a photo

To remove a photo, select the Edit button beside the photo, then select Delete. Confirm you would like to delete the photo by selecting OK.

In addition to your company Health & Safety Policy, you can add supplemental information specific to an item in this section of your item’s listing. Learn how to edit your item’s Health & Safety Policy.