FHDN reports & accounting
Last updated: October 9, 2025
If you have joined the FareHarbor Distribution Network (FHDN) to sell tours and activities offered by other FareHarbor tour operators, you can take advantage of the following options on your Dashboard for reporting and accounting operations:
- The FHDN bookings report (Reports > Performance > FHDN bookings)
- The FHDN tax invoices (Reports > Accounting > FHDN tax invoices)
These report pages help you:
- Track expected commission payments.
- Understand which referred bookings generate the most revenue.
- Download monthly invoice summaries for accounting and tax purposes.
Note: If you have an FHDN report in your Dashboard, it means you’ve signed up to sell experiences provided by other FareHarbor clients. The FHDN report displays bookings you referred, not those you received.
The FHDN bookings report
The FHDN Bookings Report is located under Reports > Performance > FHDN bookings.
It provides real-time data and insights into bookings referred from your website to other FareHarbor clients. You can use this report to:
- See which tours and activities sell best through your website.
- Track which days generate more bookings.
- View your expected commission earnings.
Reporting data updates automatically to provide the most accurate and up-to-date information.
When you generate a report, you can adjust the Report on field to change how the data is displayed:
- Last booked date or Booking created date – returns data based on when the booking was created.
- Availability date – returns data based on when the activity takes place.
Tip: Report on availability date to view expected earnings for future activities.
Understanding the report results
You can use the date range, filter, group by, and column options to tailor the report to your needs. Below are the main report fields and what they represent:
| Column | Description |
|---|---|
| Booking ID | The booking’s unique nine-digit ID. Note: If a customer contacts you about their booking, please direct them to the tour operator. |
| Created at | The date and time the booking was created. |
| Canceled? | Indicates whether the booking was canceled. Note: You do not earn commission for fully refunded cancellations. |
| Company | The name of the tour operator that received the booking. |
| Item Name | The tour or activity name. Note: Item names are managed by the operator. |
| Availability Start At | The scheduled start date and time of the booked activity. |
| # of Pax | Number of customers associated with the booking. |
| Online Booking Reference | A unique code identifying where the booking originated from. (For example, which webpage or campaign the booking was generated from.) |
| Invoice Total | The total expected commission for the booking. |
| Payable to Affiliate | The remaining (outstanding commission) amount due to you. Once the invoice has been created and the payment has been made, this amount will appear as $0. |
Bookings can change at any time due to cancellations, refunds, or rebookings. The Payable to Affiliate amount may not reflect your final commission amount.
Your monthly commission report (received via email) always includes the most accurate and updated commission amounts.
FHDN invoices
Affiliates on the FareHarbor Distribution Network can access monthly FHDN invoices summarizing bookings made through the network. These reports automatically generate each month for any period in which you’ve sent or received FHDN bookings.
Note: FHDN invoices are intended as summary reports for accounting and tax purposes.
They show monthly totals but do not include detailed booking-level data. For detailed booking information, refer to the FHDN bookings report or use the Booking source report.
Loading invoices
To view or download your FHDN invoices:
Navigate to Reports > Accounting > FHDN tax invoices in your Dashboard.
Note: If this option is not available in your Dashboard, please contact our Support team for assistance.
Select the year and month for which you’d like to view an invoice. (Note: Choosing All Months will load invoices for every available month in that year.)
FHDN invoices are available for bookings that occurred in January 2024 or later.
Click Load invoices.
- If invoices exist for the selected period, they will populate in a list.
- If none are available, you’ll see a No invoices found message.
Click the Invoice ID number to open the invoice. You can then view, print, or save the PDF for your records.
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FHDN bookings report
FHDN affiliates or partners can use FHDN Report to view information on bookings associated with their FareHarbor Dashboard.
Setup
If the FHDN Report option is not available under Reports > Performance, ensure the Affiliate checkbox is checked under Settings > Advanced company settings > Connections > FareHarbor Distribution Network.
In order to access FHDN Reports, a user must have permission to view All advanced reports based on their permission group (Settings > Users & Permissions > Permission Groups > [relevant permission group] > Reporting > Reports > Advanced reports).
FHDN tax invoices
Note: A user will not be able to view the FHDN invoice page if they have not properly opted in to the FareHarbor Distribution Network.
If a user has opted in but cannot access the report, check Advanced settings > Connections to ensure the FareHarbor Distribution Network option is checked. The FareHarbor Distribution Network option must be enabled before the user can view FHDN reports and invoices.
If the FareHarbor Distribution Network option is enabled but a user cannot see invoices, check the user’s reporting permissions (Settings > Users & Permissions > Permissions Groups > [select the relevant permission group] > Reporting). In order to view invoices, a user must have the View invoices permission enabled under the Invoicing section.
