Working with affiliate blocks

Adding a block

1. Find and open the desired availability.
2. At the top of the availability settings, you will see a toolbar displaying the number of blocks that have been added to the availability. Click on the number of blocks to open the blocks menu.
3. Click Add block.
4. Choose an affiliate from the dropdown list.
5. Enter the number of seats to reserve for the affiliate.

6. Click Add Block.

   

Removing a block

1. Find and open the desired availability.
2. At the top of the availability settings, you will see a toolbar displaying the number of blocks that have been added to the availability. Click on the number of blocks to open the blocks menu.
3. Click the Edit icon next to the affiliate whose block you want to remove.
4. Click the Remove button.
5. Click OK when prompted to remove the block.

The number of blocks will automatically be updated on the availability’s settings.

You can use the availability updater to add or remove blocks for multiple availabilities at once.

Adding a block using the availability updater

1. Go to the Bookings section of your Dashboard.

2. From the toolbar, open the Advanced menu and select Update availabilities (Note: to access the updater from a specific item, follow these steps instead).

   

3. In the first section of the updater (under Add & Remove), select Blocks.

4. In the second section, select which availabilities to update by adjusting the date range and items. If needed, you can also narrow down availabilities using filters. Read more about these options.

5. At the top of the third section, select Add.

6. From the dropdown menu, select the name of the affiliate for which you’re adding a block.

7. Enter the Capacity (number of spots to be blocked off) for the selected affiliate.

8. Click Preview changes to confirm the number of availabilities that will be changed.

9. Click Complete update.

Note: During the Preview changes step, you’ll see a message telling you how many availabilities will be changed. If no availabilities will be affected, double check that you’ve selected the correct options, make any needed adjustments, then click the Preview button again.

Removing a block

To remove a block from multiple availabilities, follow the steps above but select Remove during step 5. Choose whether to remove a block for a specific affiliate or all affiliates, then complete your update.

1. Open the availability for which you want to make a booking.
2. Select the name of the affiliate from the drop-down Affiliate menu, and add the voucher code (if applicable).
3. Select the affiliate’s agent and location from the AGENT fields.

4. Make sure to select (enable) the Book into the seats blocked for [affiliate name] checkbox. If left unchecked, this booking will not be taken from the assigned block.

   

You can view the number of bookings allocated and the total number of bookings remaining for your affiliates at a glance directly from the booking calendar.

Note: You need to have the View blocks menu permission enabled for your permission group in order to see the total number of bookings allocated to your affiliates.

You can see the number booked into affiliate blocks, as well as the number of available bookings for that block by enabling the # blocked into affiliate blocks and #available to book into affiliate blocks settings on the calendar:

The icons on the availability correspond to the icons in the settings, as shown above.

Note: To always show the calendar with these settings enabled, be sure to create a custom calendar, otherwise you will need to enable these settings each time you view the calendar.

You can also click on the availability to see the number of bookings for each customer type, as well as the totals booked and blocked:

Note: if you do not see affiliate blocks listed, this means either you do not have permission to view them, or no blocks have been added to this availability.

I had selected to view the # booked and # available to book into affiliate blocks setting(s), but they are not shown when I open the calendar. What could be the cause?

If you enable these two settings while viewing a calendar, but don’t create and save a custom calendar for that view, the next time you open the calendar you will have to re-enable the desired option(s).